Send SPM Catalogue Message from Broadcast

WhatsApp’s broadcast lets you send the same message to multiple contacts at once, which is ideal for marketing campaigns and announcements. Users who want to send the same template to bulk contact in a single time using csv file or contact list can use broadcast message to send Catalogue template to their customer. When broadcasting… Continue reading Send SPM Catalogue Message from Broadcast

View and Manage SPM Catalogue Templates

A Single Product Message (SPM) is a type of WhatsApp catalogue message that features a single product from a business’s inventory:  In broadcast template page you will see all the templates that you have created along with SPM catalogue templates. You can search catalogue template that you have created with template name and you can… Continue reading View and Manage SPM Catalogue Templates

Create SPM Catalogue in Broadcast Template

Enterprise can create SPM catalogue from MSGCLUB broadcast template option by create template option in broadcast template and selecting catalogue as a template type and choosing SPM catalogue type.  SPM templates are marketing templates that allow you to present a single product from your connected ecommerce catalogue, accompanied by a product image, product title, and product… Continue reading Create SPM Catalogue in Broadcast Template

how to map department in IVR

This guide provides a step-by-step process to add a department, map agents, and manage various configurations in the IVR (Interactive Voice Response) system. Features of the IVR Management Section The “Manage IVR” section allows you to: 1. Adding a Department To add a department in the IVR system, follow these steps: 2. Enter the details… Continue reading how to map department in IVR

Voice SMS not Delivered

With the recent updates to the Distributed Ledger Technology (DLT) system, there are specific statuses to track the delivery of voice SMS messages, particularly for promotional numbers. The delivery process involves multiple attempts to reach the recipient, and several status codes are used to indicate whether or not the message was successfully delivered. Delivery Process… Continue reading Voice SMS not Delivered

How to use Catalogue on Business WhatsApp

We have added a new template type feature named as “Catalogue“ which helps the enterprise to attract the customers towards the product. Using the Catalogue template type feature the enterprise is allowed to create a catalogue template in which the user can add product and description and send the template to their customers via WhatsApp… Continue reading How to use Catalogue on Business WhatsApp

Send WhatsApp Catalogue in Three ways from MSGCLUB

We have added a new template type feature named “Catalogue“ which helps the enterprise to attract the customers towards the product. Using the Catalogue template type feature, the enterprise is allowed to create a catalogue template in which the user can add product and description and send the template to their customers via WhatsApp chat.… Continue reading Send WhatsApp Catalogue in Three ways from MSGCLUB

Send Catalogue from WhatsApp API

WhatsApp API for business is a service provided by WhatsApp that allows businesses to integrate WhatsApp messaging capabilities with their own business systems and software. MSGCLUB provides users with the option to send Catalogue template to customers using both MSGCLUB panel and API. The API lets you send Catalogue Template messages to thousands of customers… Continue reading Send Catalogue from WhatsApp API

Setup Catalogue for WhatsApp Chatbot

What is a WhatsApp Bot? A WhatsApp Chatbot provides your customers with a real-time automated conversational experience directly on the messaging app. With chatbot, you can send automated messages from your WhatsApp number to your customer instantly without any delay. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person.… Continue reading Setup Catalogue for WhatsApp Chatbot

Send Catalogue from WhatsApp Chat

In MSGCLUB, we provide businesses with a Chat option that works similarly like WhatsApp Chat so that they can interact with their client by simply broadcasting a message to them. Users who want to send Catalogue in simple WhatsApp chat can use the Chat option in MSGCLUB to send their catalogue. You can send a… Continue reading Send Catalogue from WhatsApp Chat

View and Manage WhatsApp Catalogue Template

Chat Template is a type of template that user can create and send to their customer without Meta’s approval. After broadcasting a message to the customer, if they give any kind of response, a 24-hour window is opened, and the user can send a chat template to the customer. In chat template page you will… Continue reading View and Manage WhatsApp Catalogue Template

Create WhatsApp Catalogue

In MSGCLUB, users can create a template that does not need any approval from Meta; this template is known as Chat Templates. After broadcasting a message to the customer, if they give any kind of response, a 24-hour window is opened, and the user can send a chat template to the customer with no need… Continue reading Create WhatsApp Catalogue

Learn how to use Short Keys in Business WhatsApp

In MSGCLUB has added a new Feature as Short Key for the easy access to user’s templates at the time of sending to customers from the chat screen. Users can use these short names to quickly search for templates while sending from the chat screen without needing to click on Chat template and Broadcast template… Continue reading Learn how to use Short Keys in Business WhatsApp

Create Short Key for WhatsApp Templates

In the MSGCLUB interface, we provide our users with a feature named short key, with which they can create a short key on any template so that they don’t have to search for their template when sending any messages to their customer, and they can easily send their template by using the short key option… Continue reading Create Short Key for WhatsApp Templates

Add Short Keys for WhatsApp Templates from Short key option

Apart from creating shortkey from Broadcast and Chat template there is also another option to create shortkey for both chat and broadcast template together from Shortkeys option in Templates. Below are the steps which will show you how to create shortkey for both broadcast and chat template in Verified WhatsApp. Learn More Video Step by… Continue reading Add Short Keys for WhatsApp Templates from Short key option