{"id":1592,"date":"2025-08-04T12:07:27","date_gmt":"2025-08-04T06:37:27","guid":{"rendered":"https:\/\/www.msgclub.net\/learn\/?p=1592"},"modified":"2025-08-06T17:17:56","modified_gmt":"2025-08-06T11:47:56","slug":"cta-whitelisting-on-videocon-dlt-portal","status":"publish","type":"post","link":"https:\/\/www.msgclub.net\/learn\/cta-whitelisting-on-videocon-dlt-portal.html","title":{"rendered":"CTA Whitelisting on Videocon DLT Portal"},"content":{"rendered":"\n<p>If a user wants to include a link or phone number in an SMS, they must complete the <strong>CTA Whitelisting<\/strong> (Call-to-Action Whitelisting) process. This involves getting the link, URL, or phone number approved on the DLT platform before using it in a template. Whitelisting ensures the CTA is verified and secure, helping to prevent spam or misuse. Without it, the template may be rejected or the message may not be delivered. Common CTAs that require whitelisting include website links, short URLs, and customer care numbers. This step should be completed during the template creation process on the DLT portal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Learn-More\">Learn More<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#CTA-Whitelisting-Videocon-Process-Video\">Process Video<\/a><\/li>\n\n\n\n<li><a href=\"#Step-by-Step-Guide:-Single-CTA-Whitelisting\">Step by Step Guide: Single CTA Whitelisting<\/a><\/li>\n\n\n\n<li><a href=\"#Step-by-Step-Guide:-Bulk-CTA-Whitelisting\">Step by Step Guide: Bulk CTA Whitelisting<\/a><\/li>\n\n\n\n<li><a href=\"#CTA-Whitelisting-Videocon-FAQs\">FAQs<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"CTA-Whitelisting-Videocon-Process-Video\">Process Video<\/h2>\n\n\n\n<p><strong>Add Single Number CTA Whitelisting Process<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Add a Single Number CTA in Videocon Provider for SMS\" width=\"750\" height=\"422\" src=\"https:\/\/www.youtube.com\/embed\/_g-bchEHubg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>Add Bulk CTA Whitelisting Process<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Whitelist CTAs in Bulk via Videocon Panel\" width=\"750\" height=\"422\" src=\"https:\/\/www.youtube.com\/embed\/jYEfz8N9lyg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Step-by-Step-Guide:-Single-CTA-Whitelisting\">Step by Step Guide: Single CTA Whitelisting<\/h2>\n\n\n\n<p><strong>Step 1. &#8211; <\/strong>Open this <a href=\"https:\/\/smartping.live\/entity\/home\">Videocon <\/a>link in your browser<\/p>\n\n\n\n<p><strong>Step 2. &#8211;<\/strong> On the home page, click the <strong>Login\/Signup<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-13.png\" alt=\"\" class=\"wp-image-1593\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-13.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-13-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-13-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 3. &#8211;<\/strong> On the signup page, select the <strong>&#8220;As Entity&#8221;<\/strong> option and click the <strong>Next<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-14.png\" alt=\"\" class=\"wp-image-1594\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-14.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-14-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-14-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 4:<\/strong> After clicking <strong>Next<\/strong>, you will be redirected to the <strong>Login<\/strong> page. Enter your registered <strong>Email <\/strong>and <strong>Password<\/strong> and click on Login button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-15.png\" alt=\"\" class=\"wp-image-1595\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-15.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-15-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-15-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 5:<\/strong> Select the option to receive the OTP. You will receive the OTP on your registered mobile number, registered email ID, or both.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-16.png\" alt=\"\" class=\"wp-image-1596\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-16.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-16-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-16-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 6:<\/strong> Inside your profile on the left side panel click to the<strong> CTA Whitelisting<\/strong> option.<\/p>\n\n\n\n<p>Note &#8211; This process is for Single CTA Whitelisting Process<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-17.png\" alt=\"\" class=\"wp-image-1597\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-17.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-17-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-17-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 7:<\/strong> On the <strong>CTA Whitelisting<\/strong> page, go to the <strong>\u201cRegister CTA\u201d<\/strong> tab and click on the <strong>\u201cSingle CTA\u201d<\/strong> button to begin the CTA registration process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-18.png\" alt=\"\" class=\"wp-image-1598\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-18.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-18-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-18-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 8:<\/strong> On the <em>Single CTA<\/em> page, enter an appropriate and relevant <strong>CTA Name<\/strong> that clearly identifies the purpose of the call-to-action.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-19.png\" alt=\"\" class=\"wp-image-1599\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-19.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-19-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-19-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 9:<\/strong> Select the <strong>CTA Type<\/strong> \u2014 either <strong>Number<\/strong> or <strong>URL<\/strong>, based on what you plan to include in your SMS template.<\/p>\n\n\n\n<p><strong>For CTA Type: Number<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-20.png\" alt=\"\" class=\"wp-image-1600\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-20.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-20-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-20-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the appropriate <strong>Number Subtype<\/strong> from the following options:\n<ul class=\"wp-block-list\">\n<li>Mobile Number<\/li>\n\n\n\n<li>Landline<\/li>\n\n\n\n<li>Toll-Free<\/li>\n\n\n\n<li>140\/160 Series<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Instructions to follow:-<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th><strong>Number<\/strong><\/th><th><strong>Validation<\/strong><\/th><\/tr><tr><td>Mobile Number<\/td><td>Can start with 91 OR without 91. Mobile number(For 10 digits number) starts from 6-9<\/td><\/tr><tr><td>Valid Landline Number<\/td><td>10 digits. Can start with 0 OR without 0 )<\/td><\/tr><tr><td>Toll Free Number<\/td><td>Starts from 1800 &amp; 1860 and can be 8 to 11 digit<\/td><\/tr><tr><td>140 &amp; 160 Series<\/td><td>10 digits only<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-21.png\" alt=\"\" class=\"wp-image-1601\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-21.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-21-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-21-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter the CTA number in the required field.<\/li>\n\n\n\n<li>Tick the checkbox to confirm and authenticate the number.<\/li>\n\n\n\n<li>Click the <strong>Submit<\/strong> button to complete the process.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-22.png\" alt=\"\" class=\"wp-image-1602\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-22.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-22-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-22-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>For CTA Type: URL<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-23.png\" alt=\"\" class=\"wp-image-1603\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-23.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-23-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-23-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the appropriate <strong>URL Subtype<\/strong> from the dropdown options:\n<ul class=\"wp-block-list\">\n<li>Static URL<\/li>\n\n\n\n<li>Dynamic URL<\/li>\n\n\n\n<li>OTT Link<\/li>\n\n\n\n<li>APK URL<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th><strong>URL<\/strong><\/th><th><strong>Validation<\/strong><\/th><\/tr><tr><td>Static URL<\/td><td><strong>should start with http, https or www.<\/strong>&nbsp;(?) Question mark not allowed<\/td><\/tr><tr><td>Dynamic URL<\/td><td><strong>should start with http, https or www.<\/strong>&nbsp;Mandatory to end in question mark (?) and should not re-direct to any other URL<\/td><\/tr><tr><td>APK URL<\/td><td><strong>should start with http, https or www.<\/strong>&nbsp;Mandatory to end with .apk OR .ipa<\/td><\/tr><tr><td>OTT Links<\/td><td><strong>should start with http, https or www.<\/strong>&nbsp;Should not re-direct to another URL.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-24.png\" alt=\"\" class=\"wp-image-1604\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-24.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-24-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-24-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter the complete and valid URL.<\/li>\n\n\n\n<li>Tick the checkbox to confirm and authenticate the URL.<\/li>\n\n\n\n<li>Click the <strong>Submit<\/strong> button to finalize the CTA whitelisting request.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-25.png\" alt=\"\" class=\"wp-image-1605\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-25.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-25-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-25-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 10:<\/strong> When you click submit your URL or Number will be approved immediately<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Step-by-Step-Guide:-Bulk-CTA-Whitelisting\">Step-by-Step Guide: Bulk CTA Whitelisting<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Navigate to Bulk CTA Registration<\/strong><br>Go to the <strong>CTA Whitelisting<\/strong> page, select the <strong>\u201cRegister CTA\u201d<\/strong> tab, and then click on the <strong>\u201cBulk CTA\u201d<\/strong> button to start the registration process<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-26.png\" alt=\"\" class=\"wp-image-1606\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-26.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-26-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-26-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Download the Sample File<\/strong><br>On the Bulk CTA page, download the <strong>sample file<\/strong> provided. Fill in the required details such as:\n<ul class=\"wp-block-list\">\n<li>Static URL<\/li>\n\n\n\n<li>Dynamic URL<\/li>\n\n\n\n<li>Mobile Number<\/li>\n\n\n\n<li>Landline or Toll-Free Number, if applicable<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-27.png\" alt=\"\" class=\"wp-image-1607\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-27.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-27-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-27-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-28.png\" alt=\"\" class=\"wp-image-1608\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-28.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-28-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-28-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Upload the Filled File<\/strong><br>After completing the file with your CTA details, upload it back to the portal.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-29.png\" alt=\"\" class=\"wp-image-1609\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-29.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-29-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-29-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Authenticate and Submit<\/strong><br>Check the confirmation checkbox to authenticate your data, then click on the <strong>\u201cSubmit\u201d<\/strong> button to complete the bulk CTA submission process.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-30.png\" alt=\"\" class=\"wp-image-1610\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-30.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-30-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/08\/image-30-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>\u2192 Once this process is complete, you can proceed to the next step<\/strong> &#8211; <strong><a href=\"https:\/\/www.msgclub.net\/learn\/template-approval-process-in-videocon.html\">Template Approval Process<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"CTA-Whitelisting-Videocon-FAQs\">FAQs<\/h2>\n\n\n\n<p><strong>Q.<\/strong> What is CTA?<br><strong>Ans.<\/strong> CTA stands for Call-to-Action. In SMS communication, it refers to phone numbers, website URLs, or links that encourage the customers to take a specific action\u2014such as <em>\u201cClick here,\u201d \u201cCall now,\u201d<\/em> or <em>\u201cVisit our website.\u201d<\/em><\/p>\n\n\n\n<p><strong>Q.<\/strong> What is CTA Whitelisting?<br><strong>Ans.<\/strong> CTA Whitelisting is the process of getting your CTA\u2014such as a phone number or URL\u2014approved on the DLT platform before using it in an SMS template. This ensures the link or number is verified, secure, and not used for spam or fraudulent purposes. Without CTA whitelisting, SMS templates containing such links or numbers may be rejected or fail to deliver.<\/p>\n\n\n\n<p><strong>Q.<\/strong> Can I add a link or URL in my SMS?<br><strong>Ans.<\/strong> Yes, you can add a link or URL in your SMS, but you must complete the CTA whitelisting process on the DLT platform before using it in your template.<\/p>\n\n\n\n<p><strong>Q.<\/strong> Can I add a Phone Number in my SMS?<br><strong>Ans.<\/strong> Yes, but it must complete CTA whitelisting process before use.<\/p>\n\n\n\n<p><strong>Q.<\/strong> Can I send a URL in SMS to my customer?<br><strong>Ans.<\/strong> Yes, you can send a URL in an SMS to your customer, but the URL must first be CTA whitelisted on the DLT platform. This ensures the link is verified and secure. Without whitelisting, your SMS template may be rejected or fail to deliver.<\/p>\n\n\n\n<p><strong>Q.<\/strong> Can I add an APK URL in my SMS?<br><strong>Ans.<\/strong> Yes, you can add an APK URL in your SMS, but it must first be whitelisted through the CTA Whitelisting process on the DLT platform. During CTA registration, select &#8220;APK URL&#8221; as the subtype under CTA Type. Once approved, you can include the APK link in your SMS templates and send it to customers securely.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If a user wants to include a link or phone number in an SMS, they must complete the CTA Whitelisting (Call-to-Action Whitelisting) process. This involves getting the link, URL, or phone number approved on the DLT platform before using it in a template. Whitelisting ensures the CTA is verified and secure, helping to prevent spam&hellip; <a class=\"more-link\" href=\"https:\/\/www.msgclub.net\/learn\/cta-whitelisting-on-videocon-dlt-portal.html\">Continue reading <span class=\"screen-reader-text\">CTA Whitelisting on Videocon DLT Portal<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49,8],"tags":[50,453,452,338,447,296,435,442,437,436,454,455,441,306],"class_list":["post-1592","post","type-post","status-publish","format-standard","hentry","category-bulk-sms","category-text-sms","tag-bulk-sms","tag-content-template-approval","tag-cta-whitelisting","tag-dlt-compliance","tag-dlt-portal","tag-dlt-registration","tag-entity-mapping","tag-sender-id-mapping","tag-sms-compliance","tag-sms-platform","tag-sms-templates","tag-telecom-whitelisting","tag-trai-regulations","tag-videocon-dlt","entry"],"_links":{"self":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/1592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/comments?post=1592"}],"version-history":[{"count":2,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/1592\/revisions"}],"predecessor-version":[{"id":1798,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/1592\/revisions\/1798"}],"wp:attachment":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/media?parent=1592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/categories?post=1592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/tags?post=1592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}