{"id":2955,"date":"2025-11-08T15:50:09","date_gmt":"2025-11-08T10:20:09","guid":{"rendered":"https:\/\/www.msgclub.net\/learn\/?p=2955"},"modified":"2025-11-08T15:50:09","modified_gmt":"2025-11-08T10:20:09","slug":"create-utility-template-in-verified-whatsapp-msgclub","status":"publish","type":"post","link":"https:\/\/www.msgclub.net\/learn\/create-utility-template-in-verified-whatsapp-msgclub.html","title":{"rendered":"Create Utility Template in Verified WhatsApp MsgClub"},"content":{"rendered":"\n<p>Utility Templates in Verified WhatsApp are designed for sending bills, invoices, and other transactional or informational messages. These templates can include images, documents, or PDFs such as receipts or billing statements.They are strictly meant for informational communication only.<\/p>\n\n\n\n<p><strong>Note:<\/strong> Utility Templates must not contain promotional content or marketing language. Including such content can lead to template rejection, as these templates undergo a higher level of scrutiny during approval.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Learn More&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#video-create-utility-template\">Video\u00a0<\/a><\/li>\n\n\n\n<li><a href=\"#steps-create-utility-template\">Step by Step Guide<\/a><\/li>\n\n\n\n<li><a href=\"#faqs-create-utility-template\" data-type=\"internal\" data-id=\"#faqs-create-utility-template\">FAQs\u00a0<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"video-create-utility-template\">Video<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Create a WhatsApp Utility Template in MsgClub Panel | Step-by-Step Tutorial\" width=\"750\" height=\"422\" src=\"https:\/\/www.youtube.com\/embed\/eNYFW-LXSfU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"steps-create-utility-template\">Step by Step Guide<\/h2>\n\n\n\n<p><strong>Step 1:<\/strong> Sign in to<a href=\"https:\/\/msg.msgclub.net\/\"> MsgClub<\/a> using your <strong>Username<\/strong> and <strong>Password<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"451\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-93.png\" alt=\"\" class=\"wp-image-2956\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-93.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-93-300x132.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-93-768x338.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 2:<\/strong> You\u2019ll receive an OTP on your registered mobile number.\u00a0 Enter the OTP and click Verify.\u00a0\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-94.png\" alt=\"\" class=\"wp-image-2957\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-94.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-94-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-94-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 3:<\/strong> From the <strong>Dashboard<\/strong>, select <strong>Verified WhatsApp Service<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-95.png\" alt=\"\" class=\"wp-image-2958\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-95.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-95-300x161.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-95-768x413.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 4:<\/strong> In the left-hand panel, click on <strong>Templates<\/strong>, then select <strong>Broadcast Template<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-96.png\" alt=\"\" class=\"wp-image-2959\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-96.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-96-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-96-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-97.png\" alt=\"\" class=\"wp-image-2960\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-97.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-97-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-97-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 5:<\/strong> Click on the <strong>Create Template<\/strong> button on the right side.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-98.png\" alt=\"\" class=\"wp-image-2961\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-98.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-98-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-98-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 6:<\/strong> Choose <strong>Template from Scratch<\/strong>, then click the <strong>Show<\/strong> button.\u00a0 This will open a form where you can create your broadcast template.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"446\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-99.png\" alt=\"\" class=\"wp-image-2962\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-99.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-99-300x131.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-99-768x335.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Select Template Category<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Category:<\/strong> Select the message category which decides your message type like \u2014 <em>Marketing<\/em>, <em>Utility<\/em>, or <em>Authentication<\/em>.\n<ul class=\"wp-block-list\">\n<li>Marketing &#8211; Marketing is used for promotional and semi-promotional messages and it comes with many different types\u00a0 of features.<\/li>\n\n\n\n<li>Utility- Utility is for transaction messages like bills, invoice etc.<\/li>\n\n\n\n<li>Authentication &#8211; Authentication is for verification codes and OTPs messages where the content is fixed and cannot be changed.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> To create a transaction or informational&nbsp; template, choose the Utility<strong> <\/strong>tab and in it choose Custom.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-100-1024x547.png\" alt=\"\" class=\"wp-image-2963\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-100-1024x547.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-100-300x160.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-100-768x410.png 768w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-100.png 1278w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Fill in the following fields<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Template Name:<\/strong> Enter a unique name for your template.<\/li>\n\n\n\n<li><strong>Language:<\/strong> Choose the template language.<\/li>\n\n\n\n<li><strong>Header (Optional):<\/strong> Select the type of header \u2014 <em>Text<\/em>, <em>Image<\/em>, <em>Video<\/em>, or <em>Document<\/em>.<\/li>\n\n\n\n<li><strong>Body:<\/strong> Write the main message for the broadcast. You can also insert variables if needed.<\/li>\n<\/ul>\n\n\n\n<p>Note &#8211; Make sure this template does not contain any promotional content otherwise it will not be approved in utility also might get rejected.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-101-1024x545.png\" alt=\"\" class=\"wp-image-2964\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-101-1024x545.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-101-300x160.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-101-768x409.png 768w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-101.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Footer (Optional):<\/strong> Add a message footer if required.<\/li>\n\n\n\n<li><strong>Button (Optional):<\/strong> Add interactive buttons such as:\n<ul class=\"wp-block-list\">\n<li>Quick Reply<\/li>\n\n\n\n<li>Visit Website<\/li>\n\n\n\n<li>Call Phone Number<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-102-1024x545.png\" alt=\"\" class=\"wp-image-2965\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-102-1024x545.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-102-300x160.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-102-768x409.png 768w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-102.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 7: <\/strong>After filling in all the required details, click the <strong>Save<\/strong> button. Your broadcast template will be created and added to the <strong>Template List<\/strong>, where its status will appear as <strong>&#8220;In Review.&#8221;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-103-1024x544.png\" alt=\"\" class=\"wp-image-2966\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-103-1024x544.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-103-300x159.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-103-768x408.png 768w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-103.png 1278w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Note &#8211; After submitting your template, please wait a few seconds for it to be approved. If it takes longer than expected, go to the Create Template dropdown and select the Sync option. This will update the status of all your latest templates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-104.png\" alt=\"\" class=\"wp-image-2967\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-104.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-104-300x169.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-104-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 8:<\/strong> After your template status is shown as Approved then you can start sending your WhatsApp messages\u00a0<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-105-1024x545.png\" alt=\"\" class=\"wp-image-2968\" srcset=\"https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-105-1024x545.png 1024w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-105-300x160.png 300w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-105-768x409.png 768w, https:\/\/www.msgclub.net\/learn\/wp-content\/uploads\/2025\/11\/image-105.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"faqs-create-utility-template\"><strong>FAQs<\/strong><\/h3>\n\n\n\n<p><strong>Q. <\/strong>What is a Utility Template?<strong><br><\/strong><strong>Ans.<\/strong> A Utility Template is a WhatsApp message format used to send important information or updates to customers \u2014 such as order confirmations, payment reminders, delivery updates, or appointment alerts. It helps businesses share essential details in a professional and structured way.<\/p>\n\n\n\n<p><strong>Q. <\/strong>Can I send an image in the Utility Template?<br><strong>Ans.<\/strong> Yes, you can include media such as images, PDFs, or documents in your Utility Template to make your message more informative and engaging. For example, you can attach an invoice, product image, or receipt.<\/p>\n\n\n\n<p><strong>Q. <\/strong>What is the delivery rate of a Utility Template?<strong><br><\/strong><strong>Ans.<\/strong> The delivery rate of a Utility Template depends on factors like the customer\u2019s active WhatsApp status and the accuracy of their phone number. However, since these messages are sent via WhatsApp\u2019s verified channel, they typically achieve a very high delivery rate (over 95%).<\/p>\n\n\n\n<p><strong>Q. <\/strong>Can I send a username and password in the Utility Template?<br><strong>Ans.<\/strong> No. According to Meta\u2019s policy, usernames and passwords cannot be sent directly in a message template. However, if you have a system-generated document that includes these details, you can send that file through the API.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Utility Templates in Verified WhatsApp are designed for sending bills, invoices, and other transactional or informational messages. These templates can include images, documents, or PDFs such as receipts or billing statements.They are strictly meant for informational communication only. Note: Utility Templates must not contain promotional content or marketing language. Including such content can lead to&hellip; <a class=\"more-link\" href=\"https:\/\/www.msgclub.net\/learn\/create-utility-template-in-verified-whatsapp-msgclub.html\">Continue reading <span class=\"screen-reader-text\">Create Utility Template in Verified WhatsApp MsgClub<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,18],"tags":[913,23,915,914,912,906,910,25,30,33,34,909,905,911],"class_list":["post-2955","post","type-post","status-publish","format-standard","hentry","category-verified-whatsapp","category-whatsapp-api","tag-bills-on-whatsapp","tag-business-whatsapp","tag-information-messages","tag-informational-template","tag-invoice-message","tag-message-template","tag-utility-template","tag-verified-whatsapp","tag-whatsapp","tag-whatsapp-api","tag-whatsapp-business-api","tag-whatsapp-message","tag-whatsapp-message-template","tag-whatsapp-utility-template","entry"],"_links":{"self":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/2955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/comments?post=2955"}],"version-history":[{"count":1,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/2955\/revisions"}],"predecessor-version":[{"id":2969,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/2955\/revisions\/2969"}],"wp:attachment":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/media?parent=2955"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/categories?post=2955"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/tags?post=2955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}