{"id":722,"date":"2024-11-11T12:55:28","date_gmt":"2024-11-11T07:25:28","guid":{"rendered":"https:\/\/www.msgclub.net\/learn\/?p=722"},"modified":"2024-11-11T12:56:45","modified_gmt":"2024-11-11T07:26:45","slug":"sms-status-show-variable-length-limit-and-not-received-on-handset","status":"publish","type":"post","link":"https:\/\/www.msgclub.net\/learn\/sms-status-show-variable-length-limit-and-not-received-on-handset.html","title":{"rendered":"SMS status show variable length limit and not received on handset"},"content":{"rendered":"\n<p>If your SMS messages are encountering the error: <strong>&#8220;Variable length exceed.&#8221;<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Definition of the error<\/strong><\/h4>\n\n\n\n<p><strong>Variable length exceed<\/strong> &#8211; This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations.<\/p>\n\n\n\n<p><strong>Reason:<\/strong> This error occurs when the variable <strong>{#var#}<\/strong> exceeds the allowed character limit of <strong>30 characters<\/strong>. If the sms content of this variable surpasses this limit, the error will be triggered.<\/p>\n\n\n\n<p><strong>Recommendation:<\/strong> We suggest limiting the characters in the variable <strong>{#var#}<\/strong> to a maximum of <strong>30<\/strong> to avoid this error in future messages.<\/p>\n\n\n\n<p>Thank you,<\/p>\n\n\n\n<p><strong>Support Team<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>WhatsApp<\/strong><\/h3>\n\n\n\n<p><strong>&#8220;Hi! &#x1f44b;<\/strong><\/p>\n\n\n\n<p>Your SMS messages are encountering the error: <strong>&#8220;Variable length exceed.&#8221;<\/strong><\/p>\n\n\n\n<p><strong>What does this mean?<\/strong><br>This error occurs when the message doesn&#8217;t match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations.<\/p>\n\n\n\n<p><strong>Reason for the error:<\/strong><br>The error happens when the variable {#var#} exceeds the 30-character limit. If the content of this variable is longer than 30 characters, this error will be triggered.<\/p>\n\n\n\n<p><strong>Recommendation:<\/strong><br>We suggest keeping the content of the variable {#var#} within <strong>30 characters<\/strong> to avoid this issue in future messages.<\/p>\n\n\n\n<p><strong>Need more help?<\/strong><br>If you still face issues, please generate a ticket with the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username<\/li>\n\n\n\n<li>Sample Request ID<\/li>\n\n\n\n<li>Sample Mobile Number<\/li>\n\n\n\n<li>Sample Sender ID<\/li>\n\n\n\n<li>Issue Description<\/li>\n<\/ul>\n\n\n\n<p>Support will check your issue and send an email to your registered email. &#x1f4e7;<\/p>\n\n\n\n<p>Thank you! &#x1f64f;<br>Support Team&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your SMS messages are encountering the error: &#8220;Variable length exceed.&#8221; Definition of the error Variable length exceed &#8211; This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations. Reason: This&hellip; <a class=\"more-link\" href=\"https:\/\/www.msgclub.net\/learn\/sms-status-show-variable-length-limit-and-not-received-on-handset.html\">Continue reading <span class=\"screen-reader-text\">SMS status show variable length limit and not received on handset<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,54,8,12],"tags":[23,5,40,25],"class_list":["post-722","post","type-post","status-publish","format-standard","hentry","category-dlt","category-message-delivered","category-text-sms","category-verified-whatsapp","tag-business-whatsapp","tag-dlt","tag-text-service","tag-verified-whatsapp","entry"],"_links":{"self":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/comments?post=722"}],"version-history":[{"count":3,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/722\/revisions"}],"predecessor-version":[{"id":725,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/posts\/722\/revisions\/725"}],"wp:attachment":[{"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/media?parent=722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/categories?post=722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msgclub.net\/learn\/wp-json\/wp\/v2\/tags?post=722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}