Msgclub

Bulk SMS Service

Toll-free Number: To improve your Customers’ Service Experience

Toll-free Number: To improve your Customers’ Service Experience


24*7 support for customers

A toll-free number allows your customers to connect with you whenever they need support with your products and services. All they need to do is just dial up your 1800 toll-free number. When customers know that they will get 24*7 support from you, that’s a huge relief and gives them confidence in buying from you.


Cost-free customer care

If your customers have to incur any cost to contact your business, you have got a problem to fix — To find a way to make it free for your customers to contact you. A toll-free number does this job at best. With a toll-free number, your customers can call you anytime, for free. They don’t have to pay a penny to seek customer care. Isn’t it going to make your customers happy? It is, indeed. After all, we all love freebies! 


Faster resolution of customer queries

With Interactive Voice Response (IVR) integration, a toll-free number can work as a virtual receptionist. When customers call on an IVR-integrated toll-free number, they can select the desired extension from the IVR menu. Based on input, their call is routed to the right agent in the appropriate department at a faster pace.


For example, if they need to contact support, they can press 1 in the IVR menu. If they need to connect with sales, they can press 2 in the IVR menu. Similarly, other departments can be mapped on a toll-free number for seamless customer care.


Single point of contact for customers

On a toll-free number as a registration, you can map as many departments and support agents as your business needs. For example, on a toll-free number, you can add your sales, support, and HR departments and respective team members. 


Therefore, each of your customers and prospects can connect with your business by calling on a single number, irrespective of the nature of their issue. They don’t have to take the trouble of dialing up different numbers to connect with various departments or different agents. With a toll-free number, your customers can rest assured to get all their issues resolved on one call. 


Providing preferred mode of customer contact

When it comes to communication and connecting with brands, different people have different preferences. There is no concept of one-medium-fits-all.  Some customers prefer to communicate on live chat; some prefer to drop an email or a message on social media, while others like to pick the phone up and dial-up your contact number.


By giving your customers the choice to connect with your business using different modes of communication, you allow them to choose their preferred contact-mode, making your customer support system more satisfactory and convenient. Using your toll-free number, customers who prefer calling over other channels can conveniently connect with you whenever they need to.


Unique experience

You can integrate incoming calls on a toll-free number with the CRM software and other tools you are already using. Such integration allows support agents to see the entire customer history, call logs, and their account status — all-one-place. Therefore, when they get a call from a repeat customer, they are familiar with the customer profile beforehand. It empowers support agents to provide a unique experience to every customer without inquiring about redundant information. 


With CRM integration, an adequately implemented toll-free number makes it easy to provide a unique experience to every customer, i.e., convenient, fast, instant, coupled with a human touch.


Human interaction

Human interaction is one of the most valued aspects of delivering a superior customer experience. While technology can be an enabler for providing a great customer experience, it’s the people working behind the technology who get the job done and ensure customer care.


The Undeniable Benefits of Toll-free Number

The Undeniable Benefits of Toll-free Number


To convey the guaranteed 'Client assistance' 

Organizations that perceive the significance of upgraded customer care will in general execute various techniques to convey that. Other than giving restoration offers or sending happy wishes, one thing has the greatest effect, and that is the quick resolution. Regardless of how much extra conventions you do with your customers, delay in their issues is a genuine danger to your brand image and the service you convey. A toll-free number helps you to interface your customers with their concerned leader straightforwardly and empowers your group to give redressal to the client questions quickly with no extra exertion included. 


To demonstrate business believability and polished skill 

Let's be honest, organizations don't have numerous alternatives or opportunities to demonstrate their polished skill and to pick up the trust of their clients. This is the reason, whatever it takes, one requirement to mark all the boxes to satisfy the essentials of a dependable business. 


Thus, a business contact number that now and again maybe inaccessible or doesn't encourage callback on missed calls is certifiably not a generally excellent trait. In any case, a toll-free business number set up wipes out every one of these potential outcomes and helps you in serving your customers in the most ideal way, consequently, offer you a chance to end up being an expert organization. 


To take an edge over contenders 

One of the main advantages of toll free numbers has been and still is pricing. At the point when a money manager looks at 2-3 sellers for its prerequisite, there are sure factors which grab their eye, one of them would be a dependable and effectively available business contact number. 


Toll-free numbers are significantly used by organizations to construct an expert and trust-commendable image before their clients. These two parts significantly help you stride in front of your competitors, as clearly every financial specialist needs to work with a believable business registration. Thus, regardless of whether your product is a little costly, your client will think that it’s all commendable. 


To make business advertising more effective 

A large portion of us can in any case recollect McDonald's and their toll-free chime in melody and adverts that used to play all over. As is commonly said, the simpler it is to recollect, the better! Many promoting efforts gladly streak their toll-free number, urging you to call them and think about their product. 


As one can say, promoting efforts with a toll-free number not just builds the odds of your client calls yet also helps you in monitoring those calls (if you have a toll free number set up which accompanies call following arrangement). Thus, taking your brand marketing one level up is without a doubt one of the main advantages of the toll-free number. 


To get ready for future versatility and compactness 

Organizations work for the future and quicker development. This development frequently accompanies developing group size and expanding client base. While you'll work dedicatedly towards accomplishing the previous, you should be prepared with supporting arrangements/programming. 


Advantages of toll-free numbers are these as they were. They are incredibly adaptable to have 2 or 20 contact numbers planned behind it. As the calls will be steered to your manager’s cell phones, it would acquire portability for their working and settle on the treatment of decisions a lot simpler for them. 


Does your business need a toll free number? 

There are unmistakable sorts of organizations, all of various sizes and nature. In any case, one thing would be basic among them and that would be the need to pick up brand acknowledgment and believability. 


How can one guarantee that? You may answer the great item nature of legitimate customer care. 


All things considered, you're directly at your place yet this begins after your possibility associates with you or allows you to demonstrate your value with your product quality. Before that, how your business appears to them, your data, your promoting, that talks essentially for your brand believability. 


Among all these, proficient toll-free numbers pull in many eyeballs and help you accomplish your goal of picking up maximal clients. Presently, whenever we have covered the advantages of toll-free numbers, here are some more ascribes that would help you settle on an intelligent choice. Check on the off chance that you could relate with them: 


  • You have a business with high development yearnings 

  • Calls are a significant method of your business communication. 

  • You need to guarantee the most ideal experience for your customers. 

  • You miss a ton of client calls during occasions, you need to fix this. 

  • You don't care for the way that your representatives need to stay around a landline telephone framework. 

  • You have various business branches however you can't stand to advertise them independently. 

  • You need to keep steady oversight on your customer calls, yet absent a lot of issues. 

  • You truly need something successful to beat your competitors. 

  • You don't trust traditional strategies, you need to use the updated ones to fill in your industry. 

  • Clients are significant and you would prefer not to leave any escape clause in serving them successfully. 



Tools for Productive Remote Working for Banking Sector

Tools for Productive Remote Working for Banking Sector


Conceivable outcomes, change is the main consistent. We need to adjust as per the evolving situations. With the episode of Covid, a similar universe of conceivable outcomes halted and life was frozen perpetually because of lockdown. Be that as it may, the financial business keeps on serving the nation despite the relative multitude of fears of contracting COVID-19 and the lockdown. The famous services that the banks have been giving to every resident are praiseworthy.


While the financial sector, working in isolate mode, at first confronted numerous obstacles prompting shortcoming and execution dropping occasions. It made tension on the business to keep up security just as the nature of services for the clients. It is called for proactive activities during the frenzy time frame. Then, keeping an eye over the business group likewise got trying for the financial sectors. Accordingly, during circumstances such as the present, the sector settled on cloud services over their working. All the banks have taken the service to the devices (as referenced beneath). These instruments, as given by a famous service provider are ending up being incredibly advantageous to the financiers. 


IVR: Interactive Voice Response is a computerized telephonic arrangement that helps in contactless contacts of the beneficiary with the bank agent. Indeed, you read it right. With this instrument, the customer's data is recorded and separated through calls to the chief who looks at the concern. It is very useful for the business since it achieves close capable objectives of the representatives and drawing in workers just for the most ordinary questions. Get through a portion of the indispensable highlights for the financial business under this apparatus: 


• Configure Customized IVR message and prompts 

• Gather data about guests 

• Automatic Customer Assistance 

• Schedule Priority Call 



Voice Broadcasting: This device helped to convey a pre-recorded voice message to be coursed to all the clients of the bank. Other than sparing the hour of calling up every client separately, the undertaking of passing on significant data to numerous at one at once in a jiffy. It serves viral messages instantly. We should take a gander at the qualities of these services: 


• No extra equipment arrangement cost 

• Web-based arrangement 

• CRM Integration 

• Real-time report 



Bulk SMS: You all know about this service since the banks give some fundamental data through a single SMS. Consistently, banks send messages to all the record holders of a specific bank. The instant messages generally are cautious to stay away from or report fakes, to stop an objection, or about the most recent expansion to the current services. This straightforward device can have a tremendous effect on reinforcing your client’s commitment. Thus, do check a portion of the highlights of Bulk SMS: 


• Integrated with Missed Call services 

• Long and shortcodes 

• Specific Campaign Automation 

• API Integration 



Toll-free number: The clients have the advantage to dial a toll-free number in the event of any questions. As no charges are exacted for calling the numbers; the clients can take as much time as necessary to get their questions replied to. The principle favorable position of this device is that the calls are generally recorded for later purposes like preparing, practice, and so on. Indeed, the customer care administrators explain a portion of the financial requirements over a call without you wandering out of your home. Highlights why banks need this: 


• Professional Multi-level IVR 

• Text to Speech 

• Real-time Analytics 

• Smart Call Management 



Cloud Call Center: This product has made the lives of the brokers simpler. The security offered to store all calls and information is ensured. This client care activity has an assortment of components that have carried banking to the doorsteps. A serious level presentation by this product is the thing that the highest banks are profiting. Have a look at the best highlights of the services: 


• Smart Dashboard 

• Custom Call Flow 

• Call Recording 

• Smart Call Routing 






Automated Dialer: As the name recommends, it is a programmed dialling service that works through an electronic gadget or programming. The best utilization of it is that the investor can pick it to pass on a computerized message through a call or can get associated naturally to the telephone numbers face to face. As everything is automated, it saves time and commitment to the financial expert. Following are the bunch of traits of the apparatus: 


• Web-based Panel 

• Call Monitoring 

• Call sending 

• Live Analytics and Reports



The Marketing Power of Bulk SMS Services

The Marketing Power of Bulk SMS Services


Staying in touch with your clients helps you stay competitive in your market space. Timely communication is a key factor in turning prospects into paying customers.


Bulk SMS services put your marketing or status information in prospects' hands in real-time. And because we have the infrastructure pre-built, we can offer you affordable rates.  Don't know what you should be saying? At Msgclub, we can help you design and deliver effective campaigns.


We have a great track record, having developed strategies for corporations large and small. We bring that expertise and insight to the table and are keen to share it with you. We'll show you how to craft winning SMS campaigns. Promotions, informational texts, launches, status updates, shipping statuses and so much more. You can even conduct user surveys over this versatile marketing channel.


Advertising through bulk Voice services is the most effective way to spread the word. Build loyalty by offering exclusive access to new product launches, savings opportunities, and more. You have the power in their hands. Bulk SMS services are a fast-growing trend in India and across the globe. We have an intuitive user interface to help you get up and running quickly.




We design and implement two types of campaigns:



You can use promotional bulk SMS messages to prospect for new customers or win back inactive ones. Use deep discounts or teaser texts to promote new products. Stay in touch with old and new clients with transactional bulk SMS messages. You can create your messages for specific customer groups.


Or, use our transactional bulk SMS service. It allows you to automate order processing, shipping, and delivery updates, and much more.


For every step, a Msgclub expert is waiting to help you succeed and answer general queries. Our packages include:


  • Analytics and reporting

  • Secure platform and always-on capability

  • Cloud-based APIs scaled to support business growth

  • Mission-critical reliability will handle your robust traffic with high-performance SLAs

  • Simple user interface and usability

  • Lightning-fast delivery and response

  • Supports outbound SMS and inbound SMS,

  • DND considerations are factored in so that promotional bulk SMS messages adhere to contact and time limitations.

  • Reach current clients via transactional bulk SMS anytime.

 

Promotional Bulk SMS Impact on Your Business

Our Promotional bulk SMS service complies with country-specific regulations. Yet, it provides standardized interfaces. This allows you to quickly and safely craft your B2B and B2C communications.


Our integrated APIs work across Data, SMS, Email, and other platforms. Here's the impact on your bottom line; Promotional bulk SMS messages:


  • Maximize the ROI of your marketing campaigns

  • Raise brand awareness with new customers

  • Boost views and footfall with messages designed and delivered to targeted audiences


Impact of Transactional Bulk SMS on Your Business

Our Transactional Bulk SMS platform complies with telecom regulations in your customers' native countries. Msgclub offers a rich user interface that's easy to use. Yet it integrates APIs seamlessly on Data, SMS, Email, USSD, and voice protocols. You can:


  • Send status updates on orders, payments, and shipping status

  • Elevate customer service with rapid response

  • Deliver texts to both DND and Non-DND current and prospective clients

  • Offer around-the-clock messaging and real-time delivery to your clients




Significant sectors utilizing Bulk SMS services

Significant sectors utilizing Bulk SMS services


Education Industry: Schools, institutions, colleges, coaching centres are settling on Bulk SMS services to send urgent messages to students, guardians, staff along these lines keeping them educated about each significant update in an ideal way. SMS has improved communication productivity by spreading notifications in the quickest time stretch. 


Medical care Industry: Healthcare area is using Bulk SMS services for passing on medication remedies, analytic test reports, arrangement updates, clinic charges, receipts, and so on. As SMS is viable with each cell phone and gets delivered straightforwardly in the beneficiary's cell phone, most medical care experts are picking Bulk SMS services as it permits a more extensive reach in the briefest time frame. 


Café Business: With the assistance of Bulk SMS services, passing on data identified with request booking, delivery time, payment, request receipt has become an issue-free cycle. When a request gets sent, the insights about it are promptly conveyed to the objective beneficiary. Voice SMS services not simply help in the fast transmission of significant updates however it has likewise assumed a significant part in promoting the eatery business. 


Retail Sector: Retail area is progressively using SMS services for dispersing deal receipts to the clients straightforwardly on their mobile inbox. Bulk SMS has empowered retailers to advance their business, assemble brand mindfulness by leading altered campaigns taking into account explicit buyer needs. 


eCommerce Industry: With a huge expansion in internet shopping, Bulk SMS fills in as an ideal medium for scattering request updates and alerts to the intended interest group momentarily. It has diminished the weight of the coordination staff by keeping the clients educated on a continuous premise. In a single snap of a button, request cautions, purchase notifications get delivered to the objective customers in a customized way. 


Mobile Banking and Financial Services: SMS can be helpful for telling the clients, for example, will be useful in sending messages to your clients educating about their new plans, account detail, transaction detail, alert on-line payment, bill payment, ATM usage alert, and so forth 


Travel services: SMS is helpful for travel services in wording like they can promote their most recent vacation packages through SMS like Honeymoon package, Adventure visits, and nationwide tours. It is additionally a simple method to stay in contact with your clients. They make an information base of their clients, who are keen on a specific package. 


Airlines: Airline organizations can utilize SMS services for updating their travellers with data for their flight subtleties. Likewise helps in refreshing about a minute ago changes through SMS. 


Hotels: SMS helps in limiting opening rates, particularly during calm periods, bulk SMS will assist with sending unique room offers and arrangements. Offers, for example, weeknight and a minute ago deals will assist with occupying empty rooms and drive income during the offseason. 


Government Agencies: SMS helps government offices in expanding public mindfulness activities with alluring media-rich SMS API  for a wide scope of projects in medical services, schooling, Swach Bharat, citizen enlistments and the sky's the limit from there! 


Bulk SMS services have helped massively in circling convenient updates to a wide client range. As it is a reasonable, easy to understand, and strong communication channel, it is an ideal instrument among significant sectors, and businesses.




Bulk SMS Services for Supermarkets

Bulk SMS Services for Supermarkets 


In today’s mobile era, where mobile is being used for all kinds of activities like shopping, bill payment, bookings, in addition to calling and messaging, SMS serves as the most effective tool to engage customers. As there is no dependency on having an internet connection to view a message, Bulk SMS Service is becoming a popular means of communicating with the target group of customers. Supermarkets also prefer this mode of communication to advertise their brand and build a loyal set of customers. Bulk SMS Service for Supermarkets is the best tool to increase footfalls making your supermarket stand out from your competitors. Having the highest response rates, SMS Provider India is the only medium that enables supermarket retailers to establish direct connectivity with the customers thereby providing them an amazing shopping experience. In this article, we will be discussing how supermarket owners can use Bulk SMS Service to increase customer retention and promote their store.


Why is Bulk SMS Service significant for Supermarkets?

Supermarkets have to reach a wider range of customers in different age brackets. SMS is the only means to communicate with a large group of people as everybody has access to a mobile phone. Bulk SMS Service in India is slowly replacing all other marketing channels like emails, newspaper advertising, social media advertising, and emerging as the most used medium for creating brand awareness. Having a 98% open rate and 36% click-through rates, Bulk SMS is undoubtedly the perfect marketing channel to connect with the clients in the fastest possible way. People check their phones frequently and there is hardly any SMS that goes unread. Thus, Bulk SMS helps to provide direct connectivity with the clients. Furthermore, the budget-friendly costing that it offers has made it a popular medium among a large number of supermarkets as they prefer Bulk SMS over other advertising tools.

 

Ways in which supermarkets can use Bulk SMS Service

1. Order updates

Bulk SMS Service is the most viable tool to convey order updates, delivery time, billing amount, etc. Since SMS can reach the customers 24*7, it is considered the best tool to send informative messages. As it is the quickest tool to reach clients, a large number of retailers prefer SMS Service to keep their customers timely informed.


2. Advertising and Promotion

SMS is the perfect channel for brand promotion and advertising. It helps to send special offers, exciting deals, to multiple targeted groups at one go. The beauty of SMS marketing is that it allows a brand to connect with a large number of customers at once thereby making it an ideal tool for promotion.


3. SMS Loyalty Program

To encourage repeat purchases, you can set up an SMS loyalty program wherein you can send exclusive offers to your premium customers. Cultivating trust among your customers is vital if you want to maximize sales and SMS marketing is the best way to do it. This can greatly build brand credibility and promote loyalty towards the brand.


4. Product updates

Often, retailers don’t feel the need to inform their customer about the products which are back in stock. But, if you try to update the customers regarding the same then it can surely help you in connecting with your customers at a deeper level. Using Bulk SMS Service, you can send product updates that were out of stock earlier and the customer was looking for it. This will surely improve the customer service experience enabling you to develop a strong bond with your customers.


5. Personalized SMS for sending greetings

To build an instant rapport with your target audience, it is vital to connect with them on a personal level. Sending greetings SMS such as birthday wishes, thank you SMS after purchase, festival greeting SMS makes your customer feel special. And SMS is a personalized tool that helps to bridge the gap between the brand and the customer by offering maximum value.


Supermarkets need a tool to establish a constant connection with the target customers. Bulk SMS for Supermarkets is an ideal channel to transmit frequent updates, promotional offers, and that too at affordable pricing. Despite the plethora of marketing tools, Bulk SMS Service is still the most popular tool to connect with customers in a speedy way. If you want to incorporate SMS Service, then choose Msgclub. Using our quality-driven service, you can reach your customers in just a fraction of seconds and update them about product details, due amount, special deals, and discounts.




Bulk SMS For Small Businesses

Bulk SMS For Small Businesses


We are a significant piece of a global business network that is finished of continuous substances, each focusing on surpassing the others in their individual spaces. It's anything but a hidden certainty that various new businesses don't get the achievement. For a prospering invasion and unequivocal development, regardless of the business, it is significant that organizations know and achieve the necessities of their expected customers. 


SMS marketing is probably the speediest strategy to get your SMS crossways the most noteworthy proportion of the crowd and that likewise inside an underlying couple of moments. Around, 98% of all instant messages are opened and read within 5 seconds of delivery. (All things considered), SMS marketing seems more effective in promoting electives. To get an expanded active visitor clicking percentage along with better commitment, the opportunity has already come and gone that you start to take SMS advertising fundamentally. 


Keeping your customers fulfilled after a period may help you to continue delivering colossal business. On the off chance that your customers are mindful of the most up-to-date offers and antiquities that you are giving to them, they are more plausible to adhere to your old rarities and services. Stable availability is extremely huge amid products and customers. There are various techniques in which you may interface and cooperate with your target group, and Bulk text advertising is one of the broadest media. 


On the off chance that you are meaning to develop also and grow your exchange, you may gigantically profit by SMS promoting. You may even connect with imminent clients out of your home locale; all you require is a Bulk SMS plan and a functioning web association. SMEs everywhere in the nation utilize Bulk SMS web service to showcase their products. On the off chance that you are not previously marketing your product by Bulk messaging services, here's the reason it is reasonable to begin doing this as ahead of schedule as possible: 


1. PaceEven

On the off chance that you are conveying promotional SMS or transactional SMS, Bulk SMS Add on can be sent in a second, helping you connect to your crowd rapidly. Thus, if you want your advertising SMS to be sent rapidly and answered to, utilize a Bulk SMS service now! 


The additional bit of leeway is that you are distinct that they land in your customer's cell phone and get found instead of getting amassed underneath advertisements in online media. 


2. Adaptability

Bulk SMS API  is the most ideal decision regardless of whether you wish to point to a little arrangement of people or bunches of individuals. You generally have an edge of being equipped for tweaking the SMS campaigns as indicated by your collector bunch supporters. On the off chance that you are looking for reporting the best brand data or a marketing message, the SMS may be changed by your prerequisites. Besides, they might be joined into the excess of your promoting activities essentially. 


3. Most elevated read rate

When you send Bulk messages, it is unlikely that they would not be read by the beneficiaries and may end up in a spam organizer! In qualification, most SMSs are commonly opened and read. Numerous people answer that signal or shuddering on that mobile that shows an approaching message. Surely, in certain conditions, messages open unlike an email; which needs a web to connect to a way to deal with the crowd. 


4. Expanded change

Evaluated with various promoting media, there are more exercises on Bulk messages. Regardless of whether it is a promoting SMS or some opposition, more beneficiaries are plausible to make a critical move. 


5. More in extremely less

If you have run an outside marketing effort, turned out TV promotions, or diverse exorbitant advertising strategies, you very likely know the amount of venture required for these. On the other hand, Bulk SMS services need the least amount and direct to gigantic returns. You may reach countless people in a second with exceptionally fewer value inductions, making your campaign all the more efficient and effective. 


6. Exact messaging

Many feel that the 160-character limitation of an SMS can't help them forward the right message. An incredible inverse, this may work in your help. The beneficiaries, for the most part, affirm an urging reaction to a little message that is clear and brief, as assessed to an all-inclusive emailer. You may utilize shortcodes to make your messages evident by utilizing fewer characters. 


7. Climate responsive

Yes, regardless of whether internet marketing is green no advancement can be green, right? Bulk SMS is one more green promoting technique. 


SMS sender software helps organizations in connecting with the individuals who have fixed to get promoting communications from you or are already there in your contact record. Along these lines, SMS marketing grants you to create repeating customers by getting the novel ones.




Bulk SMS Services for Recruitment Agencies

Bulk SMS Services for Recruitment Agencies


The Smartphone has become our essential tool for communication, from job applicants, and from searching for positions to completing applications, our phones have accommodated almost every step of the process. Given the fact that applicants are attached to their mobile phones during the job hunting process and coupled with the fact that SMS has a 98% open rate, it would make sense for recruiters to be using the medium.


There are many ways that you can use SMS to streamline the job application process, follow-up on leads, and keep candidates informed. Additionally, SMS does not merely have to be outward-facing but can be used in-house by recruitment agencies to coordinate internally. When considering adding bulk SMS to your communication strategy one will need to consider many logistical factors. Requirements such as the number of messages that you will be sending; their frequency, as well as your target audience.


If you're still undecided on how bulk SMS Integration can improve your recruitment agency output, then let us take you through nine ways recruitment agencies can benefit from bulk messaging.





Recruitment agencies benefit from bulk SMS Addons


Sending Out Job Posts To Select Candidates In The Database

When executed correctly, SMS text messaging can increase the speed that job openings are filled. As soon as you, the recruitment agency is notified of a job opening, a recruiter responsible for handling the vacancy can send an SMS to their potential “job seekers” list. SMS makes it easy for recruiters to fill vacancies as you get the message out faster and reduce turnaround times.


Inform Candidates That They Are Shortlisted

SMS is a great candidate for the efficiency of time. It can be customized to fit any recruitment process you currently have in your business. If your client requires a shortlisting process, you can add candidates’ details into your database, and as they pass through the various phases, you can send a bulk SMS API to those who have shortlisted without the hassle of having to have to call each candidate individually.


Inform Candidate Of Interview Details

Considering the high open rate of SMS, this medium allows a level of certainty that interview information will reach them. Thus, sending interview information via SMS ensures that they will not miss essential details to aid in a successful interview.


Inform Candidate Of An Offer

According to Digital Marketing Magazine, 75% of people would like to have offers sent to them via SMS Marketing Solution. Taking into consideration statistics such as these, using this preferred mode of communication would result in better communication practices and set your business apart from your competitors.


Inform Candidate Of Follow-ups Or Callbacks/2nd Round Interviews

It was found that it takes 90 seconds on average for a person to respond to an SMS compared to email’s 90 minutes response time. With such odds, the quick response time could be the difference between your candidates receiving that job or losing out. Having a fast response time shows that the candidate is ambitious and that you're recruiting quality candidates. Aspects that go a long way to adding to your reputation as a premium recruitment specialist. 


Provide The Candidate With A Feedback Post Interview

We all know the dread of waiting for feedback regarding an interview. With SMS, candidates can receive that feedback immediately and use it as a reminder for future meetings to improve their chances or know that they have got the job quickly.


Inform Database To Update Cv Each Year

With 49.7% of all email being spam, the possibility of your corporate email ending up in the spam box is quite high. Using SMS in combination helps you significantly decrease the likelihood of candidates missing your message. Encouraging the update of their CV annually keeps you top of mind when they consider a job move as well as helping you keep an up to date database should you receive any request for a particular set of skills. Finally, these annual reviews also help maintain the relationship with candidates you have come in contact with in the past and it can assist your brand-building efforts.


Market To Users Looking For Jobs In The New Year

Personalized messages can also be used to attract qualified job-seekers. All you need to do is send a first SMS that initiates an individual’s interest. Once you receive a response you can begin a discourse regarding career options you may have available for the specific candidate. 


Sms Is Cost-effective And Improves Productivity

Texting a candidate will also allow your recruitment agency to considerably diminish the number of unwanted outbound and inbound calls while weakening the over-reliance on email communications. You can then use the extra resource elsewhere.


Keeping track of employment opportunities, job openings, and other moving parts in the recruitment industry can be extremely time-consuming. Taking advantage of text messaging in job placement, agencies can make staying in touch with clients and manage logistics efficient without increasing costs or manpower especially as you start to scale the business. 


Likewise, applicants can check their application status, receive notifications, and have no excuse for missing that follow-up interview, removing many communication and miscommunication touchpoints that often take up valuable time. If you're serious about growing your recruitment agency then consider incorporating Msgclub’s bulk SMS into your communication strategy. 




The Relevance of Bulk SMS Services in the Automobile Sector

The Relevance of Bulk SMS Services in the Automobile Sector


Gone are the days while possessing a vehicle was an extravagance. These days it is more similar to a need instead of an extravagance. Not just the number or vehicle clients have expanded, however, the quantity of suppliers is altogether expanded too. In the present circumstances, there are huge loads of alternatives for the clients to browse. Because of this expansion in alternatives, it is fundamental for vehicle organizations to publicize or advance their work so they could help their deals. 


Even though there are countless methods of promoting, yet the most popular one among everything is the Bulk SMS service. In this service, you will send messages to your potential crowd which you think will be keen on purchasing vehicles from you. To assist you with knowing more, here are a portion of the approaches to utilize this service. 


1. Informing Your Customers about New Model Launches 

At the point when individuals need to get a move up to another vehicle, at that point they will without a doubt need to pay special attention to the new models on the lookout. In a large portion of the cases, the principal vehicle that they will see will get a handle on their consideration, and they will be slanted towards that specific model. On the off chance that you send messages to individuals at whatever point you will launch another model of a vehicle, at that point, you will have an upper edge over the competitors as you are spreading mindfulness about your vehicle before any other person does. 


2. Offering Free Test Drive 

There is no denying the way that getting a vehicle is drawn-out speculation and individuals concentrate a ton before getting one. Notwithstanding that, individuals likewise step through a test drive of that vehicle so they could be a hundred percent secure with it. In light of that thing, you can send welcomes to individuals offering a free test drive of your recently launched vehicles. It won't just draw in new clients however the absolute test drivers may likewise like the vehicle and will buy it immediately. 


3. Give New Offers and Discounts 

The most established technique for drawing in clients towards a specific product is by furnishing them with various offers and discounts. The best thing about this strategy is that it works in the 21st century too. You can send Bulk SMS to your clients offering discounts on your new model launches. A portion of the instances of discounts is trade offers on vehicles, free frills like seat covers, and combination wheels, or even free fuel. Everything relies upon your advertising method and the amount you are happy to do to support your deals. 


To utilize this service, you need a Bulk SMS provider, and Msgclub can help you in getting one. We are eminent for giving the Bulk SMS service in the automobile industry at moderate rates so our customers can utilize it. In any case, you need to ensure that you utilize the service fittingly to satisfy every one of your necessities, or probably you won't get the outcomes that you want for.




                                      

Bulk SMS for Logistics and Transportation Business

Bulk SMS for Logistics and Transportation Business


As with any element of business, a key attribute that contributes to good logistics and transportation management is communication, and text messaging can play a pivotal role. Logistics is a core function for the majority of businesses today as it enables companies to understand and evaluate the entire flow of operations, from the very start of the supply chain right to the end – the point of consumption.


The supply chain is extremely complex and sometimes unpredictable, having to contend with a number of different factors such as transportation, inventory, warehousing, packaging, and disposal, which are all reliant on a network of independent, yet interconnected, moving parts. However, managed well, organizations can reduce costs, become more efficient, and ultimately increase turnover and profit.




Sending text messages to customers and drivers

SMS for transportation and logistics can be easily integrated into existing systems utilizing a simple Bulk SMS Java API, providing a cost-effective, quick, and reliable way to communicate with customers, drivers, and employees.


For drivers or contractors on the move, it is the easiest and safest way to contact them, providing a simple, yet effective two-way communication channel. Changes in drop off or pick up schedules, correct contact details, or new jobs, can all be communicated by a simple click of a button.


SMS messaging is also the most effective method to communicate with customers. The majority of people have their mobile phones within close proximity and research has shown that people are more likely to see, read and act on messages through their phones than any other form of communication; 90% of text messages are read within four minutes. Sending text messages to customers regarding updates on delivery statuses, proof of delivery or an update on a service can significantly improve customer relationships and loyalty.


A good example of this is if a customer is working remotely or on-site, such as a builder, electrician, gas technician, maintenance contractor, mechanic, etc., waiting for the delivery of materials or parts.



Ten examples of SMS for transportation and logistics companies

There are several different ways that SMS Provider messaging can be used to improve logistics and transportation management:


  • Send delivery confirmations and/or the option to rearrange deliveries

  • Make customers and staff instantly aware of schedule changes or cancellations

  • Provide drivers with delivery and new collection updates

  • Notifications to drivers about traffic delays, accidents, or emergencies

  • Send tracking information with URLs

  • Employ inbound numbers to enable customers and employees to respond instantly

  • Pull inbound text messages directly into inboxes or business systems

  • Send invoice reminders or late payment alerts

  • Distribute inventory management alerts to customers and staff, such as inventory shortages, order delays, or backorder updates

  • Send surveys requesting feedback about delivery or service


If you would like to use Bulk SMS Add-On in your communications or would like to integrate SMS into your logistics or transportation systems, then contact Msgclub.