MsgClub stands behind its commitment to providing better SMS services, by offering a Satisfaction Guarantee to our every Client. Our approach to customer satisfaction is finding customized solutions to meet your needs. Every one of our employees is trained in customer service and problem resolution, and is capable of resolving resident issues quickly and efficiently. If for any reason you are not satisfied with the our Services , our employees will make every effort to fix it. We wont leave until you are completely satisfied.
MsgClub Janitorial Service strives to consistently exceed our customers’ expectations. To ensure we do this, we recently launched a new service initiative called World-Class Service Standards. Our goal is to provide outstanding service, using exceptional manners and world-class courtesy.
That means you’ll be treated with respect and courtesy by every MsgClub employee. From the time you first contact MsgClub, and throughout your stay with us, you’ll find our employees to be professional, attentive, and knowledgeable about our products and services. Customer service is at the heart of our business.
At MsgClub we ensure that our every customer is pleased with our SMS services. We ask customers to fill out online Enquiry form or call us for any help.If you notify that for your any problems, our support team will contact you to find how we could have done better and offer a better solution for your problem.
MsgClub designed a set of Standard Operating Procedures to ensure that the same high quality of services provided to our all Client .we are trained our employees in a manner that they will provide correct and complete information and consistent service to our every Client.
Our SMS Portal is latest and we have dedicated staff for monitoring and hence we can and we provide 100% uptime guarantee. Your SMS is definitely delivered in order to generate sales. For this reason MsgClub offers 100% uptime guarantee. This guarantee includes network uptime, server uptime, web server and service uptime. 100% uptime guarantee is included in all SMS plans.
At MsgClub customer satisfaction is very important. We believe that we offer the most affordable, robust and reliable Bulk SMS Services in the industry.