We’re excited to introduce a powerful new update in MsgClub’s Verified WhatsApp Service — the Permission Feature.
This feature gives you complete control over how your team agents use MsgClub’s WhatsApp interface. You can now grant or restrict specific permissions to ensure smoother, safer, and more organized management of your WhatsApp communication.
If you have multiple agents managing your business conversations, this update ensures that only authorized persons can access or modify certain features — protecting your campaigns, data, and brand identity from accidental changes.
Why This Feature Was Introduced
As businesses grow, multiple team members or agents often handle messaging, templates, and customer support within the WhatsApp panel. However, unrestricted access can sometimes lead to:
- Accidental deletion or editing of templates and shortcuts.
- Unintended message broadcasts.
- Mismanagement of bulk campaigns or shared resources.
To solve these challenges, MsgClub developed the Permission Feature — a simple yet powerful tool that helps admins assign, restrict, or disable access for specific users or roles.
This ensures that your WhatsApp operations stay secure, consistent, and well-organized — no matter how large your team grows.
How to Use the Permission Feature
- Go to Verified WhatsApp Service in your MsgClub panel.
- Select the Manage Team option and click on Permission.
- On the Permission page, choose which access you want to enable or disable, such as:
- Disable Bulk Broadcast
- Restrict Template & Shortkey Edit/Delete/Hide
- Disable Send Broadcast from Chat Screen
- Click on the Update Agent button.
- In the popup, select the agents to whom you want to apply these restrictions.
- Click on Update Agent again to save the changes.
You will now see which agents have restricted access to specific features — giving you full control over their permissions.
Here is the detailed guide on Permission Feature in MsgClub – Click Here
How This Helps Your Business
The new Permission Feature strengthens both data security and operational efficiency within your MsgClub account.
By assigning the right level of access to each user, you can:
- Prevent unauthorized edits or deletions of templates and shortcuts.
- Avoid accidental bulk message broadcasts.
- Protect confidential campaign data and customer details.
- Streamline workflow by giving each agent only the tools they need.
Real-World Use Cases
Customer Support Teams
Limit access for support agents so they can only reply to customer chats without changing templates or sending bulk campaigns.
Marketing Departments
Allow marketing agents to view approved templates and use them for campaigns, but restrict their ability to edit or delete content.
Key Advantages of the Permission Feature
- Enhanced Security: Prevent unauthorized access or accidental changes to key WhatsApp settings.
- Custom Role Control: Assign different permission levels to different agents.
- Error Prevention: Avoid unplanned broadcasts or unwanted edits.
- Simplified Management: Adjust permissions directly from the MsgClub panel without external tools.
- Operational Efficiency: Keep your WhatsApp workflows clean, controlled, and consistent.
Why Businesses Prefer MsgClub for WhatsApp Business API
- Verified Meta Partner: Secure, compliant, and reliable messaging.
- All-in-One Dashboard: Manage chatbots, broadcasts, analytics, and now — agent permissions — from a single place.
- Perfect for Teams: Ideal for businesses, SMEs, and resellers with multiple users.
- 24×7 Support: Our expert team is always available for assistance.
- Affordable Pricing: Flexible plans to suit every business size.
We Value Your Feedback
At MsgClub, we’re committed to building tools that give our users complete control, security, and efficiency.
We’d love to hear your suggestions on how we can make the Permission Feature — and the MsgClub platform overall — even better.
Have an idea or recommendation?
Share your feedback with us and help shape the future of secure WhatsApp communication with MsgClub.