Category: Text SMS

DLT Process for Videocon Operator

To send SMS to your customers, you must first complete the DLT registration process, which registers your business with TRAI. In this blog, we’ve provided a step-by-step guide on how to register your business on Videocon DLT portal. Name Description DLT Form Filling Process The first step in the DLT process is registering your business… Continue reading DLT Process for Videocon Operator

CTA Whitelisting on Videocon DLT Portal

If a user wants to include a link or phone number in an SMS, they must complete the CTA Whitelisting (Call-to-Action Whitelisting) process. This involves getting the link, URL, or phone number approved on the DLT platform before using it in a template. Whitelisting ensures the CTA is verified and secure, helping to prevent spam… Continue reading CTA Whitelisting on Videocon DLT Portal

DLT Form Filling Process On Videocon

The first step in the DLT process is registering your business on the operator’s DLT portal. After completing the registration, your business will undergo verification. Once approved, you will receive an Entity ID, which is essential for all subsequent steps in the DLT process, such as template registration, header mapping, and sender ID creation. These… Continue reading DLT Form Filling Process On Videocon

Header Approval Process in Videocon

Once your Entity ID is approved on the DLT platform, the next step is to get your Header (also known as Sender ID) approved. A Header is the name or code that shows up when your customer receives your SMS. For example, when you get an SMS from a brand like DM-ABCDEF, “ABCDEF” is the… Continue reading Header Approval Process in Videocon

PE- TM Chain Process in Videocon

PE-TM Chain stands for Principal Entity–Telemarketer Chain. It is the mandatory link between your business (Principal Entity) and your SMS service provider (Telemarketer, like MsgClub) on the DLT platform. This step is crucial because without this link, you won’t be able to send SMS, even if your headers and templates are approved. It ensures that… Continue reading PE- TM Chain Process in Videocon

Template Approval Process in Videocon

The Template Approval Process is the step where you register your SMS message on the DLT portal and get it approved by the telecom operator before sending messages to your customers. A template is a fixed message format that includes your content and variables for dynamic values like names, OTPs, or dates. Example Template: “Dear… Continue reading Template Approval Process in Videocon

Why my SMS showing in send/pending status

As you are facing a issue where you sent a campaign – but in the DLR you are getting status like – sent / pending Definition of the status – SENT Pending WhatsApp Hi! 👋 It seems you’re facing an issue where you’ve sent a campaign, but in the DLR (Delivery Report), you’re seeing statuses… Continue reading Why my SMS showing in send/pending status

SMS status show variable length limit and not received on handset

If your SMS messages are encountering the error: “Variable length exceed.” Definition of the error Variable length exceed – This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations. Reason: This… Continue reading SMS status show variable length limit and not received on handset

SMS status show expired/undelivered and not received on handset

I wanted to address the recent issues you’ve encountered with your SMS campaign, specifically the statuses “Expired” and “Undelivered.” Here’s what these statuses mean: UNDELIV/Undelivered Description: This status indicates that the SMS could not be delivered due to low connectivity or other network issues affecting the recipient’s device. Action: Consider resending the message later or… Continue reading SMS status show expired/undelivered and not received on handset

SMS status show DLT error and not received on handset

In recent times, many businesses in India have encountered issues with SMS delivery due to DLT (Distributed Ledger Technology) errors. These errors are crucial to understand, as they can disrupt communication and impact business operations. This article will explore common DLT error statuses, their meanings, and step-by-step solutions to resolve them. What is a DLT… Continue reading SMS status show DLT error and not received on handset

SMS shows delivered but not received on handset

Overview This document outlines the findings regarding the delivery status of messages sent to the specified number. According to our checks, the messages have been delivered to the handset, as indicated by the Delivery Report received from the subscriber’s device. Key Points Troubleshooting Steps To assist in resolving the issue, please review the following points:… Continue reading SMS shows delivered but not received on handset

OTP/Transaction SMS Delivered Late

Introduction When sending SMS messages, timely delivery is crucial for user satisfaction. However, there can be various reasons for delays in SMS delivery. Understanding these reasons can help you optimize your messaging strategy. Reasons for Delayed SMS Delivery Conclusion To ensure timely SMS delivery, consider using the appropriate routes for different types of messages and… Continue reading OTP/Transaction SMS Delivered Late