DLT Form Filling Process on BSNL

The first step in the DLT process is registering your business on the operator’s DLT portal. After completing the registration, your business will undergo verification. Once approved, you will receive an Entity ID, which is essential for all subsequent steps in the DLT process, such as template registration, header mapping, and sender ID creation. Learn… Continue reading DLT Form Filling Process on BSNL

Header Approval in Airtel DLT portal

Once your Entity ID is approved on the DLT platform, the next step is to get your Header (also known as Sender ID) approved. A Header is the name or code that shows up when your customer receives your SMS. For example, when you get an SMS from a brand like DM-ABCDEF, “ABCDEF” is the… Continue reading Header Approval in Airtel DLT portal

Text Service in MsgClub

Text Service allows you to send bulk SMS to your customers quickly and easily. With just a single click, you can deliver messages to multiple mobile numbers at once. Businesses commonly use bulk SMS for alerts, reminders, promotions, and other marketing or service-related updates. We understand that getting started—especially with DLT registration, PE-TM chain mapping,… Continue reading Text Service in MsgClub

PE-TM Chain Mapping Process in MsgClub

If you’re looking to send bulk SMS messages through Msgclub, you’ll need to ensure full compliance with TRAI’s regulations. One of the key steps in this process is mapping the PE Chain, which is essential for verifying your entity. Without completing the PE Chain process, your messages may not be delivered to customers. In this… Continue reading PE-TM Chain Mapping Process in MsgClub

Voice SMS not Delivered

With the recent updates to the Distributed Ledger Technology (DLT) system, there are specific statuses to track the delivery of voice SMS messages, particularly for promotional numbers. The delivery process involves multiple attempts to reach the recipient, and several status codes are used to indicate whether or not the message was successfully delivered. Delivery Process… Continue reading Voice SMS not Delivered

Why my SMS showing in send/pending status

As you are facing a issue where you sent a campaign – but in the DLR you are getting status like – sent / pending Definition of the status – SENT Pending WhatsApp Hi! 👋 It seems you’re facing an issue where you’ve sent a campaign, but in the DLR (Delivery Report), you’re seeing statuses… Continue reading Why my SMS showing in send/pending status

SMS status show variable length limit and not received on handset

If your SMS messages are encountering the error: “Variable length exceed.” Definition of the error Variable length exceed – This status indicates that the message being sent does not match an approved template ID in the DLT (Distributed Ledger Technology) system. In India, businesses must use pre-approved message templates to comply with regulations. Reason: This… Continue reading SMS status show variable length limit and not received on handset

SMS status show expired/undelivered and not received on handset

I wanted to address the recent issues you’ve encountered with your SMS campaign, specifically the statuses “Expired” and “Undelivered.” Here’s what these statuses mean: UNDELIV/Undelivered Description: This status indicates that the SMS could not be delivered due to low connectivity or other network issues affecting the recipient’s device. Action: Consider resending the message later or… Continue reading SMS status show expired/undelivered and not received on handset

SMS status show DLT error and not received on handset

In recent times, many businesses in India have encountered issues with SMS delivery due to DLT (Distributed Ledger Technology) errors. These errors are crucial to understand, as they can disrupt communication and impact business operations. This article will explore common DLT error statuses, their meanings, and step-by-step solutions to resolve them. What is a DLT… Continue reading SMS status show DLT error and not received on handset

SMS shows delivered but not received on handset

Overview This document outlines the findings regarding the delivery status of messages sent to the specified number. According to our checks, the messages have been delivered to the handset, as indicated by the Delivery Report received from the subscriber’s device. Key Points Troubleshooting Steps To assist in resolving the issue, please review the following points:… Continue reading SMS shows delivered but not received on handset

Step 6: Create Support Ticket from Request Wall

At MsgClub, we prioritize customer satisfaction and aim to provide exceptional support for any issues or queries you may encounter while using our SMS marketing interface. Our dedicated team of technical experts and customer service representatives is available to assist you anytime, anywhere. To ensure efficient communication, we encourage our customers to raise a “Support… Continue reading Step 6: Create Support Ticket from Request Wall