In the MsgClub panel, you can send voice messages to your customers multiple times using the Voice Multiple Scheduling option. The new Voice OBD Multiple Scheduling feature allows you to send the same voice message at different intervals with just a single click—giving you full flexibility to plan your communication in advance and reach customers… Continue reading Multiple Scheduling in Voice OBD in MsgClub
Tag: DTMF
how to map department in IVR
This guide provides a step-by-step process to add a department, map agents, and manage various configurations in the IVR (Interactive Voice Response) system. Features of the IVR Management Section The “Manage IVR” section allows you to: 1. Adding a Department To add a department in the IVR system, follow these steps: 2. Enter the details… Continue reading how to map department in IVR