Msgclub

Bulk SMS Service

Generate Support Ticket, Billing Ticket and Sender ID Request more easy at our Interface

Announcing your latest update at the right time is the right way to catch your client's attention because it convinces them to sit and try it. Below we show you how we have come up with the new update at MsgClub cloud-based panel and how you can use it. You’ll learn a smart way to do your work of raising technical support ticket request, billing ticket and sender id request. Earlier we have given these options at the left bar.of our online bulk SMS gateway.


Recently we have made some updations at our panel as per the client requirements as we want our clients to be happy all the time while running marketing campaigns from our gateway. You might hear that ‘’A satisfied customer is the best business strategy of all’’ that’s why we always believe in providing 100% satisfaction to our clients of small, medium and big sized businesses.


Once you login to our web-based interface or panel (msg.msgclub.net) you will redirect on the default service window. For example: If you are using bulk SMS marketing service you get send SMS window. No matter what kind of service you’re taking from us our new update comes with all.


At our interface, you will get an option to live chat with our team members regarding your queries, issues, and concerns. Just above to that, as you move your cursor you’ll get three different options in orange, yellow and green color.



1. The one is for support ticket which is useful when you have any issues regarding technical thing or the delivery of sent messages. All you need to just click we will redirect you to the support ticket window from where you can generate a support ticket for assistance.


2. The second one is for the billing ticket. If you want to add a request for adding balance in your account or want to make payment in our bank account or wish to preview the list of pending payments than go into Billing ticket.


3. The third one is for Sender ID request approval. According to the guidelines you have to take approval before sending your messages to your recipients. In transactional you can choose sender ID as per your company, brand name in 6-alphabetic characters. In the promotional route, it is auto-generated from the carrier operator. Even, we provide you a whole list of sender ids along with the status for which you made a request at our platform.


So, isn’t it is a simple process of generating several requests at our platform. We’re glad to share this information with all the clients! We love our customers that’s we always focus on developing solutions as per the requirement.






How to send SMS in Hindi using excel?

If you’re using SMS marketing service than you might have the wish to reach out to your audience in their regional language. Well, with the evolvement of new technologies in bulk SMS industry, many of the providers like MsgClub have started offering Unicode feature that enables business owners and marketers to send out notifications, reminders & alerts in multiple languages.


At our robust and user-friendly interface sending text messages in other languages is very simple. Some of our client’s have query regarding how to send text SMS messages in Hindi using excel sheet.


In this blog, I am sharing easy steps to send your SMS in Hindi or in any other regional language from MsgClub bulk SMS gateway.


1. Go to our panel at msg.msgclub.net.


2. Click on the send SMS option, select route, sender ID, add a mobile number and then select the drop-down button ‘English’ to Unicode. If you have your customers mobile number in excel file then upload your Excel sheet in CSV format. Make sure your sheet matches with our given sample format, otherwise our system will show you an error while uploading the excel file.



3. We provide Hindi language default in Unicode feature. Once you type your SMS content in English our automated system will convert your English text into Hindi.



4. Then, click on the send button to send your messages immediately. If you wish to send out messages on a later date & time than go to ‘Schedule’ button select your date and time. Our system will automatically send it to your selected group of an audience.


For more information about us contact our sales team executives at or if you want to know about our other services rather than bulk SMS then visit our website www.msgclub.net