Msgclub

Bulk SMS Service

Configure MsgClub Live Chat SMS Plugin Services In Easy Manner

MsgClub, India's no.1 bulk SMS gateway provider offer an easy configuration of SMS services into Live Chat SMS Plugin. Live Chat is an online service used by several small and large organization for live support to all visitors. Many entrepreneurs use Live Chat as a single point of contact to manage customers queries and issues on the spot. Moreover, for some issues they need SMS services from provider to send thousands of messages, customize SMS for every recipient and more facilities.

So, we are here to complete your all requirements of text messaging to Live Chat users. Just in a simple way configure different services to take driven more traffic and sales.

1. Add contact to CRM- This is one of the best options to manage your company's relationship with your new customers and potential customers. Simply add you're all live chat visitors contact details like Name, Mobile No, Email Id into MsgClub phonebook to improve profitability via text SMS marketing.


2. Send SMS- We offer you to send simple SMS to all your contacts coming from webhook. However, we have different routes, flash service, and signature option on our SMS interface so that your message will directly create impact in the minds of customers.

3. Send Personalized SMS- You can give a personal touch to your prospective clients of Live Chat by offering best customer support and promotional offers in their hands only. As SMS marketing open rate is 97% so your SMS will get read within 3 minutes from its delivered time.

4. Send SMS and Add Contact To Phone Book- This feature of our bulk SMS Live Chat Plugin will let your task of uploading thousands of contacts in Phonebook easier than before. Along with this, you can send text messages to all recipients from the SMS panel itself. Every business marketer can simultaneously perform both activities at the same time.

5. Send Personalized SMS and Add Contact To Phone Book- Isn't? It's a great way to send unique information to each visitor of your website. Yes, of course, you can also add contact details in our Phonebook for a future purpose from the same window of this Live Chat configuration. Our powerful and reliable bulk SMS interface will automatically save your contacts in our system after your configuration.

So, what are you looking for? Take advantage of SMS marketing services in your businesses to enhance customer relationship more than online Live Chat support!


5 Steps to Integrate MsgClub Live Chat add-on

Nowadays, Live Chat is the fastest way to help your customers. Similarly, bulk SMS add-on for Live Chat is also useful to promote and help your customers via text messaging. Text messaging is quite beneficial because 90% of the users carry their cell phones with them only so if you send any message, there are high chances of reading it.

On the other hand, MsgClub, the best-loved bulk SMS gateway provider in India offers a free Live Chat SMS Plugin for businesses who want to send messages to their website visitors on predefined actions like live chat end, welcoming of new customer and much more. You can also integrate it very simply into your Live Chat account for sending bulk SMS & personalize SMS to all your visitors. Our robust panel will automatically send text messages from your side without any hassle.

Steps to follow:

  • You will see different options for SMS Marketing. Select any one of them as per your requirement to configure it into your Live Chat system.


  • Once you have configured it, our system will generate an ''Auth Key'' for several operations.

  • Copy your auth key from the MsgClub's Panel and paste it into your company's Live Chat dashboard.


  • Click on the ''Integrations-Webhook-Target URL'' and paste it here to send SMS to customers mobile numbers.


MsgClub's Live Chat SMS add-on For Best Customer Support

Many business owners believe that live chat is another important tool to contact customers, just like email or phone. Out of 10, 8 times cases are resolved on the spot. You might be heard that quality customer service plays a crucial role in business. Customers are the key who spread the word about you and help to grow your customer base.

Many large and small businesses have been adding live chat SMS Plugin as a more flexible tool in order to solve queries, notifications, reminders to the website visitors.

Building customer trust via text messaging is a crucial step in any online store business.


Let's see how different industries can utilize bulk SMS Live Chat plugin:-

Online Shopping Store-

You can reach out your best prospects via SMS. Many people take online advice from customer experts to make a purchase. You will get a lot of customers query on your live chat and it may be related to ordering delivery, return/exchange policies, report bug and more. Sometimes you are stuck with some technicalities on a backhand process so this is where you need to assist them properly via Text messaging.

You can provide best customer support via SMS on their mobile numbers. An online store owner can send a welcome message after he/she visited your company's website, send promotional offers, discounts during sale time, and more. This way you can grow your audience by converting your customers to a useful SMS.

In case of order shipped, query send SMS like;

Your order for Dressberry Blue solid top has been shipped through courier logistics and will be delivered to you by 15 Feb 2018. The order tracking code is ML8954862.

Universities-

We can take another example of ''educational universities'' who can also utilize of SMS Plugin for Live Chat to send thousands of messages.

Many of the leading universities are using Live Chat option on their education website so that they can reach to new students and parents without any hassle. New students and interested parents want to know about your institute infrastructure, fees, achievements and much more facilities that help them to take admission. So, for such purposes, university management can help out future students via informative personalized SMS on their registered mobile numbers.


For example:

Dear Shubham, Thanx! For showcasing your interest in MBA (Media & Management) course. A candidate must pursue his/her bachelor's degree in Journalism/Mass communication to enroll with us.

Moreover, this live chat SMS add-on has different advantages for enterprises who're using Live Chat on their websites and applications. Contact us for more info at www.msgclub.net