If a customer responds to you on WhatsApp, you get a 24-hour window where you can chat with them freely without using Meta-approved message templates. During this period, you can use the MsgClub chat screen to have a direct conversation, and these messages are free of cost and if a customer stopped responding to you… Continue reading Respond to Customer Using WhatsApp Chat in MsgClub
Tag: Response Tracking
Delivery Reports and Response Tracking in MsgClub Verified WhatsApp
After user has send their message to customer they can view the sent message status in delivery report where message information along with send message current status and customer response is clearly shown in a graph and table. Learn More Process Video Step by Step Guide Step 1: Go to MsgClub Cloud Communication Platform Log… Continue reading Delivery Reports and Response Tracking in MsgClub Verified WhatsApp