Tag: WhatsApp

Respond to Customer Using WhatsApp Chat in MsgClub

If a customer responds to you on WhatsApp, you get a 24-hour window where you can chat with them freely without using Meta-approved message templates. During this period, you can use the MsgClub chat screen to have a direct conversation, and these messages are free of cost and if a customer stopped responding to you… Continue reading Respond to Customer Using WhatsApp Chat in MsgClub

Delivery Reports and Response Tracking in MsgClub Verified WhatsApp

After user has send their message to customer they can view the sent message status in delivery report where message information along with send message current status and customer response is clearly shown in a graph and table. Learn More Process Video Step by Step Guide Step 1: Go to MsgClub Cloud Communication Platform Log… Continue reading Delivery Reports and Response Tracking in MsgClub Verified WhatsApp

Verified WhatsApp Latest feature Integration

In MSGCLUB >> Verified WhatsApp Service >> Integration The integration of Justdial or IndiaMART with the MSGClub panel enables automatic capture of customer inquiries submitted on Justdial or IndiaMART directly into the MSGClub interface. This allows businesses to centralize lead management, view all incoming leads of IndiaMART or Justdial in real time, and take immediate… Continue reading Verified WhatsApp Latest feature Integration

View Show Leads in MSGCLUB Verified WhatsApp (IndiaMART Integration)

This page shows all the leads received from IndiaMART in a Tabular format. Users can view important details like the customer’s name, phone number, email, company name, location, product requirement, and when the lead was received. It also shows the status of each lead and lets users delete any if needed. Users can search, filter,… Continue reading View Show Leads in MSGCLUB Verified WhatsApp (IndiaMART Integration)

View Leads in MSGCLUB Verified WhatsApp (Integration)

This page shows all the leads received from Justdial in a Tabular format. Users can view important details like the customer’s name, phone number, email, company name, location, product requirement, and when the lead was received. It also shows the status of each lead and lets users delete any if needed. Users can search, filter,… Continue reading View Leads in MSGCLUB Verified WhatsApp (Integration)

Verified WhatApp Catalog

How to map Catalog? Catalog messages are free-form messages that allow you to showcase your product catalog entirely within WhatsApp. Catalog messages display a product thumbnail header image of your choice, custom body text, a fixed text header, a fixed text sub-header, and a View catalog button. Catalog Messages, Multi-Product Messages and Single Product Messages… Continue reading Verified WhatApp Catalog

Send LTO from WhatsApp Bot

A WhatsApp Chatbot provides your customers with a real-time automated conversational experience directly on the messaging app. With chatbot, you can send automated messages from your WhatsApp number to your customer instantly without any delay. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person. You can send limited time… Continue reading Send LTO from WhatsApp Bot

Send Personalise LTO Template

A personalise text message is an SMS created using customers data: name, email address, date of birth, gender etc for the sake of providing them with messages that feel directly addressed to them. Users who want to add their clients name or other detail in message while sending template can do that by using personalise… Continue reading Send Personalise LTO Template

Send MPM Catalogue from WhatsApp using five methods

After creating Multiple Product Message (MPM) Catalogue from Broadcast template user can send their template to their customer using 4 different options from MSGCLUB panel. They can send their templates by broadcasting it to bulk contact or they can use WhatsApp Chat option to send Catalogue template directly from WhatsApp screen. User can also send… Continue reading Send MPM Catalogue from WhatsApp using five methods

Track SPM Catalogue Message with Report

After sending SPM catalogue to customers enterprise can track the message current status using delivery report option in MSGCLUB. This Delivery Report give complete overview of the message that was send when it was delivered or if it was successfully delivered. MSGCLUB also show user reason for any failed message so user can learn from… Continue reading Track SPM Catalogue Message with Report

Send SPM Catalogue with Five ways to customer

We have added a new template type feature named “Catalogue“ which helps the enterprise to attract the customers towards the product. After creating SPM Catalogue from Broadcast template user can send their template to their customer using 4 different options from MSGCLUB panel. They can send their templates by broadcasting it to bulk contact or… Continue reading Send SPM Catalogue with Five ways to customer

Send SPM Catalogue Template with API

At MSGCLUB we provide users with multiple options to send their SPM catalogue these multiple options are all available in MSGCLUB Panel but if our user wanted to send their templates using API MSGCLUB has also created SPM catalogue API that user can use to send their catalogue template to their customer If they don’t want to… Continue reading Send SPM Catalogue Template with API

Create Chatbot to send MPM Catalogue message

A WhatsApp Chatbot is a computer programme that simulates text-based human conversation via the WhatsApp messaging platform. WhatsApp Chatbots can automatically respond to various customer communications, from customer service to sales, and can be integrated via the WhatsApp Business Platform. User can send MPM Catalogue to your customer via chatbot. In MSGCLUB you can create… Continue reading Create Chatbot to send MPM Catalogue message

View and Manage Broadcast Catalogue Template

Multi-product message templates: A tool on WhatsApp Business that allows users to showcase up to 30 products from their ecommerce catalogue in a single message. Customers can browse the products and sections, view details, add items to their cart, and place orders. In broadcast template page you will see all the templates that you have… Continue reading View and Manage Broadcast Catalogue Template