The “Draft Upload File” option in Personalized Broadcast allows you to use a previously uploaded file from the MsgClub interface. This means you only need to upload your file once, and you can conveniently reuse it anytime using this feature. If a user has previously uploaded a file containing customer information in the Personalised Broadcast… Continue reading Using the “Draft Upload File” Option in Personalise Broadcast for Verified WhatsApp
Learn How to Raise a Support Ticket from the MsgClub Panel
In this guide, you’ll learn how to raise a support ticket from the MsgClub panel, track its status, and view responses from the support team directly within the ticket. Once resolved, the complete solution will also be available on the same ticket for your reference. Learn More Process Video Step by Step Guide Step 1:… Continue reading Learn How to Raise a Support Ticket from the MsgClub Panel
Phonebook in Personalise Broadcast
In MsgClub, we allow users to create a Phonebook Group that contains client information. This helps in segmenting clients based on specific criteria such as city, client status (e.g., hot, warm, cold), failed message numbers, and more. These Phonebook Groups can then be used when sending personalised messages, making your communication more targeted and effective.… Continue reading Phonebook in Personalise Broadcast
Create Phonebook Group in MsgClub
The Phonebook Group option in MsgClub allows users to create groups with contact information for better client segmentation and management. This feature is available across all MsgClub services. So, if you create a Phonebook Group in the Text Service, it will also be visible in other MsgClub services when you click on the Phonebook option.… Continue reading Create Phonebook Group in MsgClub
Verified WhatsApp Demo Plan
At MSGCLUB, our Verified WhatsApp service delivers solutions for businesses. Broadcast and send bulk messages with personalised content, leverage carousel chatbots and flows for promotions, and use a shared team inbox for smooth customer interactions. For enterprises, we offer advanced WhatsApp Business APIs. Plus, enhance your brand’s credibility with Blue Tick verification. Learn how to… Continue reading Verified WhatsApp Demo Plan
Card Adding Process on Meta
To start the WhatsApp Business API, the user needs to add their card on their meta business accounts. You can pay for messaging with a credit card via Visa or Mastercard. The meta currently doesn’t accept American Express or digital payments such as PayPal. Note: When you set up the payment method, you may be… Continue reading Card Adding Process on Meta
Respond to Customer Using WhatsApp Chat in MsgClub
If a customer responds to you on WhatsApp, you get a 24-hour window where you can chat with them freely without using Meta-approved message templates. During this period, you can use the MsgClub chat screen to have a direct conversation, and these messages are free of cost and if a customer stopped responding to you… Continue reading Respond to Customer Using WhatsApp Chat in MsgClub
Embedded Signup and Number Configuration Process
The Embedded Signup flow – gathers business-related information of your business, automatically generates all WhatsApp assets needed by the platform Like – Phone number id, waba ID, Token And grants your app access to these assets, so you can quickly start WhatsApp messaging services. If you use the embedded signup process from the official msg.msgclub.net… Continue reading Embedded Signup and Number Configuration Process
Delivery Reports and Response Tracking in MsgClub Verified WhatsApp
After user has send their message to customer they can view the sent message status in delivery report where message information along with send message current status and customer response is clearly shown in a graph and table. Learn More Process Video Step by Step Guide Step 1: Go to MsgClub Cloud Communication Platform Log… Continue reading Delivery Reports and Response Tracking in MsgClub Verified WhatsApp
Send WhatsApp Message from MsgClub Panel
WhatsApp’s broadcast lets you send the same message to multiple contacts at once, which is ideal for marketing campaigns and announcements. Users who want to send same template to bulk contact in a single time using csv file or contact list can use broadcast message to send WhatsApp template to their customer. When broadcasting a… Continue reading Send WhatsApp Message from MsgClub Panel
How to Create a Broadcast Template in MsgClub
To send WhatsApp messages to your customers, the first step is to create a template—this is the message content that your customers will receive on their phones. If a business wants to send a promotional message that includes text, a banner image, and a button (so they can see how many customers clicked the button),… Continue reading How to Create a Broadcast Template in MsgClub
Business Verification Process on Meta
Meta may ask you to verify your business in order to access certain features and products. This helps them ensure that your business is legitimate. Once the verification is complete, your business name will appear in your WhatsApp profile. So, if you want to send messages with your business name on WhatsApp, you’ll need to… Continue reading Business Verification Process on Meta
Sign Up on MsgClub and Activate Your WhatsApp Demo Plan
To use any of Msgclub’s communication services, you first need to sign up and log in to your account. Learn how to get started in this blog. Learn More Process Video Step by Step Guide Step 1: Go to MsgClub Cloud Communication Platform and click on the Sign Up button. Step 2: On the Sign-Up… Continue reading Sign Up on MsgClub and Activate Your WhatsApp Demo Plan
DLT Mapping Process in MsgClub
Once the user has completed the DLT registration process, they can proceed to map their DLT on MsgClub. To do this, they need to log in to their MsgClub account. If they are logging in for the first time, they should follow the steps outlined below. Name Description Entity Mapping Process Once you’ve completed the… Continue reading DLT Mapping Process in MsgClub
Text Service in MsgClub
Text Service allows you to send bulk SMS to your customers quickly and easily. With just a single click, you can deliver messages to multiple mobile numbers at once. Businesses commonly use bulk SMS for alerts, reminders, promotions, and other marketing or service-related updates. We understand that getting started—especially with DLT registration, PE-TM chain mapping,… Continue reading Text Service in MsgClub