Contact MsgClub sales and support
Talk to us about pricing, DLT registration, WhatsApp onboarding, IVR numbers, API access or AI voice agents. Existing customers can reach support directly by phone or email.
- Mon to Sat, 10 am to 7 pm IST
- Team based in Indore
Updated
Who should I contact?
Pick the team that matches what you need. Sales and support work Monday to Saturday, 10 am to 7 pm IST.
Sales
New accounts, quotes, volume pricing, reseller plans, API access and product demos.
Support
Help with your account, sender IDs and templates, delivery reports, API integration and billing.
AI Voice demo line
Call and talk to a MsgClub AI agent yourself, or ask for a demo call on your own phone.
Tell us what you want to send
A member of the sales team replies during working hours.
- A quote based on your channel and monthly volume (see how pricing works)
- Help with DLT registration, sender IDs and templates
- Guidance on WhatsApp Business API and RCS onboarding
- API keys and help connecting your CRM through the API and webhooks
- Demos of IVR, voice broadcast and AI Voice
Office
The Basics Digital Solutions Private LimitedPlot No. 4, Sinhasa IT Park
Indore, Madhya Pradesh, India
GSTIN 23AAECT6949C1ZD. Please call ahead before visiting.
Prefer to explore first?
Create a free trial account and send test messages from the panel, read the developer docs, see how reselling under your own brand works, or read about MsgClub and our Indore team.
Frequently asked questions
How quickly will the sales team respond?
The sales team replies to calls, emails and form messages during working hours, Monday to Saturday, 10 am to 7 pm IST. Anything that reaches us outside those hours is picked up when the team is back on the next working day.
I am an existing customer. Where do I get help?
Call support on +91 78039 83322 or email support@msgclub.net with your account username and a short description of the issue. For delivery questions, include the message ID or the time of sending so the team can check the reports quickly.
How do I get pricing for my volume?
Fill in the form with the channel you need and your expected monthly volume, or call sales on +91 98932 28282. MsgClub shares a written quote based on channel, route and volume, because pricing differs between SMS, WhatsApp, RCS and voice. See how pricing works, or the reseller program if you want to sell bulk SMS under your own brand.
How can I hear an AI Voice call?
Call the MsgClub AI Voice demo line on +91 79714 42373 to talk to an AI agent yourself, or request a demo call on the AI Voice demo page and pick a use case and language. The sales team can then set up an agent on your own script.
Can I visit the MsgClub office?
Yes. The office is at Plot No. 4, Sinhasa IT Park, Indore, Madhya Pradesh. Please call or email ahead so the team can make sure the right person is available to meet you during working hours.