Lending & subscriptions

AI calling agent for gyms and fitness studios

Remind every member before the membership expires, chase pending instalments and turn free-trial visitors into paying members, in their own language.

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Neighbourhood and franchise gymsYoga, Zumba and dance studiosCrossFit and functional training boxesSports academies and swimming pools

Membership renewal in LudhianaGyms and fitness studios · AI voice agentPunjabi

ਸਤ ਸ੍ਰੀ ਅਕਾਲ ਹਰਪ੍ਰੀਤ ਜੀ, ਤੁਹਾਡੀ ਜਿਮ ਮੈਂਬਰਸ਼ਿਪ 10 ਤਾਰੀਖ ਨੂੰ ਖ਼ਤਮ ਹੋ ਰਹੀ ਹੈ। ਕੀ ਤੁਸੀਂ ਰੀਨਿਊ ਕਰਨਾ ਚਾਹੋਗੇ?Sat Sri Akal Harpreet ji, your gym membership ends on the 10th. Would you like to renew?

ਹਾਂ, ਪਰ ਛੇ ਮਹੀਨੇ ਦਾ ਪਲਾਨ ਕਿੰਨੇ ਦਾ ਹੈ?Yes, but how much is the six-month plan?

ਛੇ ਮਹੀਨੇ ਦਾ ਪਲਾਨ ₹9,000 ਦਾ ਹੈ, ਅਤੇ ਇਸ ਵਿੱਚ ਦੋ ਪਰਸਨਲ ਟ੍ਰੇਨਿੰਗ ਸੈਸ਼ਨ ਵੀ ਹਨ।The six-month plan is ₹9,000 and includes two personal training sessions.

ਠੀਕ ਹੈ, ਲਿੰਕ ਭੇਜ ਦਿਓ।Okay, send the link.

ਕਾਲ ਤੋਂ ਬਾਅਦ ਵਟਸਐਪ ਤੇ ਲਿੰਕ ਆ ਜਾਵੇਗਾ। ਧੰਨਵਾਦ!The link will come on WhatsApp after the call. Thank you!

6-month renewal agreed · payment link sent on WhatsApp after the call

What is an AI calling agent for gyms and fitness studios?

An AI calling agent for gyms and fitness studios calls members before their membership expires, reminds them of instalment and PT package due dates, follows up with trial and walk-in leads and wins back members who stopped coming. It speaks 12 Indian languages, sends renewal links on WhatsApp after the call and transfers keen prospects to your front desk.

Updated 14 Nov 2026

What slows gyms down on the phone?

Memberships lapse without a callMembers drift away in the last month, and by the time the front desk notices, they have joined the new gym down the road.

Instalments and PT dues pile upPart-payment memberships and personal training packages leave balances that staff feel awkward chasing.

Trial visitors are never followed upWalk-ins and free-trial users leave their number, but nobody calls them back before January's rush ends.

What can an AI calling agent do for gyms and fitness studios?

Outbound

Membership expiry and renewal remindersCalls members 15, 7 and 2 days before expiry, offers renewal plans you set and sends the payment link after the call.→ Higher renewal rate

Outbound

Instalment and PT package due remindersReminds members of the next instalment or personal training balance with amount and due date.→ Dues paid on time

Outbound

Trial and walk-in lead follow-upCalls trial users the next day, asks about their goal and timing preference, and books a visit with a trainer.→ More trials converted

Outbound

Inactive member win-backCalls members who have not checked in for weeks, asks why and offers a freeze or comeback plan you choose.→ Members back on the floor

Inbound

Enquiry line for timings and plansAnswers questions on timings, ladies' batches, fees and trainers from your details and books a trial visit.→ No missed enquiries

Payment reminders

Membership and fee reminders for gyms

The agent calls members before their membership expires and before each instalment or PT package balance is due, then follows up after a lapse. A renewal or UPI link goes on WhatsApp or SMS right after the call, so members can pay before their next workout.

How payment reminder calls work

Before the due dateHeads-up call with the amount and date.
On the due dateShort reminder, link sent after the call.
After the due datePolite follow-up and a promised pay date.

How does it work?

Your gym software lists expiring membersSend expiry dates, dues and language through the API or a weekly sheet.
The agent calls each memberIt states the expiry date or due amount and offers your renewal plans.
The desk sees who will renewOutcomes, chosen plans and recordings arrive by webhook and on the dashboard.
Payment link followsA WhatsApp or SMS with the renewal or UPI link goes out right after the call.

Does it work with our software?

Your gym management or membership software can push expiring memberships and due instalments to the REST API. Webhooks return renewal intent, chosen plan, callback requests and recording links so the front desk knows who to expect.

See the API and webhooks

Calls run in your customers' language

हिन्दीHindi EnglishEnglish HinglishHinglish தமிழ்Tamil తెలుగుTelugu ಕನ್ನಡKannada മലയാളംMalayalam मराठीMarathi ગુજરાતીGujarati ਪੰਜਾਬੀPunjabi বাংলাBengali ଓଡ଼ିଆOdia অসমীয়াAssamese

Other MsgClub channels for gyms and fitness studios

Use AI calls together with SMS, WhatsApp, RCS, IVR and missed calls from the same account.

Compare every channel for gyms and fitness studios

Questions from gyms and fitness studios

Can a single-branch gym use this without software?

Yes. Export members with expiry dates to a CSV/Excel sheet and upload it. You can go live in 1 day from a ready membership-renewal template and see every outcome on the dashboard.

Can it offer different renewal plans?

Yes. You give it your monthly, quarterly, half-yearly and annual plans with prices, and it reads them out. Custom discounts or freezes can be transferred to your manager.

Which languages can members choose?

You set the agent up in your customer's language, choosing from 12 Indian languages: Hindi, English, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, Bengali, Odia and Assamese, plus Hinglish. You pick the language per campaign or agent. A Ludhiana gym might call in Punjabi and Hindi, a Chennai studio in Tamil.

Can it remind members about personal training dues?

Yes. Add the PT package balance and due date to the list, and the agent reminds the member politely, then sends a UPI link on WhatsApp or SMS after the call.

Will it give fitness or diet advice?

No. It handles reminders, bookings and the plan details you provide. Questions on workouts, diet, supplements or injuries are passed to your trainers or front desk, who can call the member back.

Who handles consent and DND?

Your gym does. The agent is built for calling your own members and people who enquired with you. You are responsible for consent, DND preferences and calling hours.

Lending & subscriptions

SaaS and subscription businessesCall every trial user before it ends, remind customers before renewal and invoice dates, and recover failed payments without growing your team.Learn more

Lending & subscriptions

Broadband, ISP and DTH providersRemind every subscriber before the plan expires, win back disconnected users and log complaints, so recharges come in before the line goes dead.Learn more

Healthcare

Physiotherapy clinicsPatients finish their full course of sessions, packages get renewed on time and your therapists stay with patients instead of the phone.Learn more