Property

AI calling agent for property management and housing societies

Maintenance dues come in on time, residents hear about AGMs and water cuts, and the society office stops chasing flats one by one.

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Co-operative housing societies and RWAsApartment associationsFacility management companiesCommercial property and rental managers

Quarterly maintenance reminder, Pune societyProperty management and housing societies · AI voice agentMarathi

नमस्कार, मी साईश्रद्धा सहकारी गृहनिर्माण संस्था, बाणेर येथून बोलत आहे. तुमच्या फ्लॅट B-304 चा तिमाही मेंटेनन्स ₹9,000 येत्या 10 तारखेला देय आहे.Hello, I'm calling from Saishraddha Co-operative Housing Society, Baner. The quarterly maintenance of ₹9,000 for your flat B-304 is due on the 10th.

हो, पण मला 15 तारखेपर्यंत वेळ मिळेल का?Yes, but can I get time until the 15th?

मी 15 तारखेची विनंती नोंदवते, कमिटी तुम्हाला कळवेल.I'll record your request for the 15th, and the committee will let you know.

ठीक आहे, धन्यवाद.Okay, thank you.

धन्यवाद. कॉलनंतर WhatsApp वर बिल आणि UPI तपशील पाठवत आहे.Thank you. I'm sending the bill and UPI details on WhatsApp after the call.

Extension request: 15th · flagged to committee · bill on WhatsApp after the call

What is an AI calling agent for housing societies?

An AI calling agent for housing societies is a voice agent that calls residents for the society or facility manager. It reminds flat owners about maintenance dues and sinking fund contributions, informs them about AGMs, water cuts and lift maintenance, takes complaint calls and records requests, and sends the bill on WhatsApp after the call.

Updated 14 Nov 2026

What slows property management down on the phone?

Maintenance dues pile upA handful of flats always pay late, and the secretary or treasurer ends up calling neighbours personally, which nobody enjoys.

Notices on the board are missedAGM dates, water tank cleaning and lift shutdowns go up on the notice board and WhatsApp group, yet many residents still miss them.

Complaints come at all hoursPlumbing, leakage and parking complaints reach the manager's personal phone with no record of who called when.

What can an AI calling agent do for property management and housing societies?

Outbound

Maintenance due remindersBefore the due date, each flat gets a call with the amount and date, and the bill with UPI details goes on WhatsApp after the call.→ Promise-to-pay date per flat

Outbound

Overdue follow-upFlats past the due date get a polite follow-up with any interest or late fee as per society rules, and requests for more time go to the committee.→ Extension requests logged

Outbound

AGM and meeting noticesMembers get a call about the AGM or special general meeting date, venue and agenda, and the agent records who will attend.→ Attendance count

Outbound

Water cut and maintenance alertsBefore tank cleaning, power shutdown or lift servicing, every resident gets a short call with the time window.→ Residents informed

Inbound

Complaint and request lineResidents call to log plumbing, electrical, security or parking complaints, and the agent records flat number and details for the facility team.→ Complaint logged

Outbound

Event and notice callsCalls residents about water cuts, AGMs, fire drills or lift maintenance, in their language, and records who has acknowledged.→ Residents informed

Payment reminders

Maintenance and sinking fund due reminders

The agent calls every flat before the monthly or quarterly maintenance due date and again after it if unpaid, stating the amount and any late charge your society rules allow. The bill and UPI details go on WhatsApp right after the call, and the committee sees each flat's promised date on the dashboard.

How payment reminder calls work

Before the due dateHeads-up call with the amount and date.
On the due dateShort reminder, link sent after the call.
After the due datePolite follow-up and a promised pay date.

How does it work?

Upload the flat listExport flat numbers, owners and dues from your society accounting software, or send them by API.
Agent calls each flatChoose Marathi, Hindi, Kannada, Gujarati or any of 12 Indian languages, including Hinglish, to match your residents.
Answers recorded, disputes transferredResidents who dispute a bill are transferred to the manager or logged for the committee.
Committee sees every flat's statusThe dashboard shows promised dates, recordings and transcripts, and the bill goes on WhatsApp after the call.

Does it work with our software?

Your society accounting or facility management app can send dues and notices to the REST API to start calls. Each flat's outcome, such as promised date or extension requested, comes back by webhook. A monthly sheet upload works just as well.

See the API and webhooks

Calls run in your customers' language

हिन्दीHindi EnglishEnglish HinglishHinglish தமிழ்Tamil తెలుగుTelugu ಕನ್ನಡKannada മലയാളംMalayalam मराठीMarathi ગુજરાતીGujarati ਪੰਜਾਬੀPunjabi বাংলাBengali ଓଡ଼ିଆOdia অসমীয়াAssamese

Other MsgClub channels for property management and housing societies

Use AI calls together with SMS, WhatsApp, RCS, IVR and missed calls from the same account.

Compare every channel for property management and housing societies

Questions from property management and housing societies

Will residents find automated calls intrusive?

You control the script, timing and frequency. Most societies send one reminder before the due date and one after, with a short, polite message and the bill on WhatsApp.

Which languages can the agent use with residents?

You can set it up in 12 Indian languages, including Marathi, Hindi, Kannada, Tamil, Telugu, Gujarati, Bengali and English, plus Hinglish. The committee picks the language for each campaign or wing.

Can it handle complaint calls from residents?

Yes. Inbound calls are answered at the hours you set for the line. The agent records flat number and the complaint, and can transfer urgent issues to the facility manager.

Can it collect maintenance payments on the call?

No. It states the amount and due date, then sends the bill with UPI details on WhatsApp or SMS after the call. Payment goes directly to the society's account.

Who decides late fees and extensions?

The managing committee decides. The agent only mentions late charges your society rules allow, and it records any extension request on the dashboard for the committee to approve or reject.

What does it cost a society?

Pricing is one all-inclusive per-minute rate quoted on monthly volume, with GST extra. A free trial lets the committee test it on one wing first.

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