AI calling agent for schools, colleges and coaching institutes
Remind every parent before the fee due date, follow up on admission enquiries and share PTM and exam updates in the family's own language.
What is an AI calling agent for schools, colleges and coaching institutes?
An AI calling agent for schools, colleges and coaching institutes calls parents and students before fee instalment due dates, follows up on overdue fees politely, answers admission enquiries and reminds families about PTMs, exams and batch changes. It speaks 12 Indian languages, sends fee links by SMS or WhatsApp after the call and transfers parents to the office.
Updated
What slows schools, colleges down on the phone?
What can an AI calling agent do for schools, colleges and coaching institutes?
Fee due reminders for schools and coaching
The agent calls parents before each fee instalment, after the due date passes and before a course or batch renewal, always politely. A fee payment link goes by SMS or WhatsApp right after the call, and promised dates or extension requests show on the dashboard for the accounts office.
- Before the due dateHeads-up call with the amount and date.
- On the due dateShort reminder, link sent after the call.
- After the due datePolite follow-up and a promised pay date.
How does it work?
- Your ERP sends the fee listStudent, parent, amount, due date and language go to the API or a sheet.
- The agent calls each parentIt states the amount and date and asks when they will pay.
- The office sees every answerPromised dates, extension requests and recordings arrive by webhook and on the dashboard.
- Fee link followsAn SMS or WhatsApp with the fee payment link goes out right after the call.
Does it work with our software?
Your school ERP, coaching management software or fee system can push due lists and enquiries to the REST API. Webhooks return the outcome, promised date, answers and recording links so the accounts office updates records without calling again.
See the API and webhooksOther MsgClub channels for schools, colleges and coaching institutes
Use AI calls together with SMS, WhatsApp, RCS, IVR and missed calls from the same account.
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Questions from schools, colleges and coaching institutes
Will fee reminder calls upset parents?
You approve the script, and the agent speaks politely, states the amount and due date, and asks when the family can pay. Parents who want to discuss a concession are transferred to the office.
Can it call all parents of a class at once?
Yes. Bulk campaigns run thousands of calls at the same time, so a PTM notice or exam date change can reach every parent of a class or the whole school within minutes.
Which languages can parents choose?
You set the agent up in your customer's language, choosing from 12 Indian languages: Hindi, English, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, Bengali, Odia and Assamese, plus Hinglish. You pick the language per campaign or agent. A Guwahati institute might use Assamese, a Kota institute Hindi, a Kochi school Malayalam.
Does it work with our school ERP?
If your ERP or fee software can send an API request, calls start automatically from due lists. Otherwise, upload a CSV/Excel sheet. Results come back by webhook and on the dashboard.
Can it answer admission questions?
Yes. It answers from details you provide, like classes, batches, fees and documents, records the enquiry and books a campus visit or counsellor call. Anything outside the script goes to your counsellor.
Should the AI call students who are minors?
For school students, set calls to go to the parent or guardian number. Your institute is responsible for consent, DND preferences and calling hours for every number you upload.
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