Auto & home services

AI calling agent for auto service centres and garages

Fill your service bays with timely service-due calls, insurance renewal reminders and vehicle-ready alerts, made in your customer's own language.

Get a demo call Call our AI: +91 79714 42373

Independent multi-brand garagesAuthorised car service centresTwo-wheeler workshopsTyre, battery and detailing shopsWorkshop chains across cities

Service-due reminder in BengaluruAuto service centres and garages · AI voice agentKannada

ನಮಸ್ಕಾರ ರವಿ ಅವರೇ, ನಾನು ಜಯನಗರ ಸರ್ವಿಸ್ ಸೆಂಟರ್‌ನಿಂದ ಕರೆ ಮಾಡುತ್ತಿದ್ದೇನೆ. ನಿಮ್ಮ ಕಾರಿನ 20,000 ಕಿ.ಮೀ ಸರ್ವಿಸ್ ಈ ವಾರ ಬಾಕಿ ಇದೆ.Namaskara Ravi, calling from the Jayanagar service centre. Your car's 20,000 km service is due this week.

ಹೌದಾ, ಶನಿವಾರ ಬೆಳಿಗ್ಗೆ ಬರಬಹುದಾ?Oh, can I come on Saturday morning?

ಖಂಡಿತ. ಶನಿವಾರ ಬೆಳಿಗ್ಗೆ 10 ಗಂಟೆಯ ಸ್ಲಾಟ್ ನೋಟ್ ಮಾಡಿಕೊಂಡಿದ್ದೇನೆ. ಪಿಕ್‌ಅಪ್ ಬೇಕಾ?Sure. I've noted a 10 am slot on Saturday. Do you need pick-up?

ಬೇಡ, ನಾನೇ ತರುತ್ತೇನೆ. ಇನ್ಶೂರೆನ್ಸ್ ಕೂಡ ಮುಂದಿನ ತಿಂಗಳು ಮುಗಿಯುತ್ತೆ.No, I'll bring it myself. My insurance also expires next month.

ಸರಿ, ಇನ್ಶೂರೆನ್ಸ್ ರಿನ್ಯೂವಲ್ ಕೋಟ್ ಅನ್ನು ಕರೆ ಮುಗಿದ ನಂತರ ವಾಟ್ಸಾಪ್‌ನಲ್ಲಿ ಕಳುಹಿಸುತ್ತೇವೆ. ಧನ್ಯವಾದಗಳು!Okay, we'll send the insurance renewal quote on WhatsApp after the call. Thank you!

Service slot noted for Saturday 10 am · renewal quote sent on WhatsApp

What is an AI calling agent for auto service centres and garages?

An AI calling agent for auto service centres phones vehicle owners when a periodic service, PUC or insurance renewal is due, books a preferred slot, tells customers when the car is ready and reminds them of pending bills. It answers booking calls too, speaks 12 Indian languages and passes tricky questions to your service advisor.

Updated 14 Nov 2026

What slows auto service centres down on the phone?

Service-due lists never get calledAdvisors are busy with walk-ins, so the monthly list of vehicles due for service sits untouched. Customers drift to roadside mechanics.

Phones ring while advisors are in the bayCustomers calling to ask if the car is ready or to book a slot get no answer. Many simply walk in at the busiest hour.

Renewal revenue slips awayMotor insurance and extended warranty renewals bring good margins, but nobody has time to call owners before the policy lapses.

What can an AI calling agent do for auto service centres and garages?

Outbound

Periodic service-due remindersCalls owners from your due list based on date or kilometres and collects a preferred day and time. Pick-up requests are noted for your driver.→ More bookings from the due list

Outbound

Motor insurance and warranty renewal remindersReminds owners 30, 15 and 3 days before the policy or extended warranty expires and asks if they want a renewal quote. The quote goes on WhatsApp right after the call.→ Renewals captured before lapse

Outbound

Pending bill and job-card payment remindersReminds customers of an unpaid bill or advance before delivery, and sends a UPI link by SMS or WhatsApp after the call.→ Dues cleared before delivery

Outbound

Vehicle-ready and delivery callsTells the owner the job is done, shares the bill amount and confirms a pick-up time.→ Faster bay turnover

Inbound

Inbound booking and status lineTakes service booking requests with vehicle number and preferred day, and transfers job-status or complex questions to your service advisor.→ No missed booking calls

Outbound

Post-service feedback callsCalls two days after delivery to ask about the service and flags unhappy customers to the works manager.→ Complaints caught early

Payment reminders

Payment and renewal reminders for garages

The agent reminds customers of pending job-card bills, AMC instalments and motor insurance or extended warranty expiry dates, then sends a UPI payment link on WhatsApp or SMS right after the call. Every promise to pay and every renewal interest is logged on the dashboard for your accounts team.

How payment reminder calls work

Before the due dateHeads-up call with the amount and date.
On the due dateShort reminder, link sent after the call.
After the due datePolite follow-up and a promised pay date.

How does it work?

Upload your service-due listSend vehicle numbers, owner names, due dates and language through a CSV/Excel sheet or the API.
The agent calls each ownerIt reminds them of the service or renewal and asks for a preferred slot.
Answers flow back to youBooked slots, pick-up requests and renewal interest reach your system by webhook and show on the dashboard.
Follow-up goes outA WhatsApp or SMS confirmation is sent right after the call, and hot leads are transferred to your advisor.

Does it work with our software?

Your workshop or dealer management software can start calls through the REST API whenever a vehicle becomes due. Webhooks send back the outcome, chosen slot, recording and transcript links so the job card or follow-up list updates itself.

See the API and webhooks

Calls run in your customers' language

हिन्दीHindi EnglishEnglish HinglishHinglish தமிழ்Tamil తెలుగుTelugu ಕನ್ನಡKannada മലയാളംMalayalam मराठीMarathi ગુજરાતીGujarati ਪੰਜਾਬੀPunjabi বাংলাBengali ଓଡ଼ିଆOdia অসমীয়াAssamese

Other MsgClub channels for auto service centres and garages

Use AI calls together with SMS, WhatsApp, RCS, IVR and missed calls from the same account.

Compare every channel for auto service centres and garages

Questions from auto service centres and garages

Can the agent call based on kilometres as well as dates?

Yes. You decide who gets called. Send the list of vehicles your system marks as due by date or odometer reading, and the agent mentions the reason in the call, for example the 20,000 km service.

Can it remind customers about motor insurance renewal?

Yes. It can call before the policy expiry date, ask whether the owner wants a renewal quote and send the quote on WhatsApp right after the call. Your team or insurance partner then completes the renewal.

What if a customer wants to talk about a repair estimate?

The agent transfers the call to your service advisor. It is set up to book, remind and collect details, and does not negotiate estimates or diagnose faults.

Which languages can it speak with vehicle owners?

You set the agent up in your customer's language, choosing from 12 Indian languages: Hindi, English, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, Bengali, Odia and Assamese, plus Hinglish. You pick the language per campaign or agent. A Bengaluru workshop might call in Kannada and English.

How quickly can a garage start?

You can go live in 1 day from a ready service-reminder template. Upload a sheet of due vehicles, review the script and start the campaign. Pricing is one per-minute rate quoted on your monthly volume, GST extra.

Who handles DND and consent?

Your business does. The agent is built to call your own customers who have serviced with you. You are responsible for consent, DND preferences and calling hours.

Auto & home services

Car and two-wheeler dealershipsCall every showroom and website enquiry within minutes, book test drives, confirm deliveries and remind buyers about payments and renewals.Learn more

Lending & subscriptions

Insurance companies and agentsRemind every policyholder before premium due and policy expiry dates, follow up on lapsed policies and pass interested buyers to your advisors.Learn more

Auto & home services

Home services and tradespeopleAMCs get renewed before they lapse, booking calls are answered while technicians are on the job and customers are home when your team arrives.Learn more