ਪੰਜਾਬੀ · Punjabi

AI calling agent that speaks Punjabi

Call customers in Ludhiana, Amritsar and Jalandhar in warm spoken Punjabi for renewals, coaching leads and EMI reminders.

Spoken by customers in Punjab (Ludhiana, Amritsar, Jalandhar, Patiala, Bathinda, Mohali), Chandigarh, and Punjabi speakers in Haryana, Delhi and Himachal Pradesh. IELTS and coaching institutes, insurers, car and tractor dealers, lenders and clinics call Punjabi customers most.

Car insurance renewal reminderIn Punjabi · AI voice agentPunjabi
AI: ਸਤ ਸ੍ਰੀ ਅਕਾਲ ਜੀ, ਸੁਰੱਖਿਆ ਇੰਸ਼ੋਰੈਂਸ ਵੱਲੋਂ ਕਾਲ ਹੈ। ਤੁਹਾਡੀ ਕਾਰ ਦੀ ਇੰਸ਼ੋਰੈਂਸ ਪਾਲਿਸੀ 18 ਤਾਰੀਖ਼ ਨੂੰ ਖ਼ਤਮ ਹੋ ਰਹੀ ਹੈ।Sat Sri Akal ji, this is a call from Surakhiya Insurance. Your car insurance policy expires on the 18th.
Customer: ਅੱਛਾ, ਰੀਨਿਊ ਦਾ ਕਿੰਨਾ ਬਣੇਗਾ?Oh, how much will the renewal cost?
AI: GST ਸਮੇਤ ₹9,850 ਜੀ। ਤੁਹਾਨੂੰ ਰੀਨਿਊਅਲ ਲਿੰਕ ਭੇਜ ਦਿਆਂ?₹9,850 including GST. Shall I send you the renewal link?
Customer: ਹਾਂ ਜੀ, ਭੇਜ ਦਿਓ।Yes, please send it.
AI: ਕਾਲ ਤੋਂ ਬਾਅਦ ਤੁਰੰਤ WhatsApp 'ਤੇ ਲਿੰਕ ਆ ਜਾਵੇਗਾ। ਧੰਨਵਾਦ ਜੀ!The link will come on WhatsApp right after the call. Thank you!
Will renew · renewal link sent on WhatsApp after the call

What is an AI calling agent in Punjabi?

An AI calling agent in Punjabi is a voice bot that phones your customers in warm spoken Punjabi, or answers their calls. It reminds them about insurance renewals and EMIs, qualifies coaching and vehicle leads, and confirms appointments. It can transfer to your Punjabi-speaking team and sends a WhatsApp or SMS right after the call. Recordings stay in India.

Updated

Why call customers in Punjabi?

Punjab customers respond to 'ji'A call that opens with 'ਸਤ ਸ੍ਰੀ ਅਕਾਲ ਜੀ' feels local. Customers in Bathinda or Jalandhar stay on the line longer than for a Hindi or English call.
Coaching and study-abroad leads come in bulkIELTS and coaching institutes in Punjab get many enquiries a day. The agent calls each one in Punjabi and passes the serious ones to a counsellor.
Vehicle and farm loans need timely remindersCar, two-wheeler and tractor EMIs and insurance renewals are common. A Punjabi reminder before the due date gets a clear answer from the family member who pays.

More Punjabi sample calls

IELTS coaching lead qualificationIn Punjabi · AI voice agentPunjabi
AI: ਸਤ ਸ੍ਰੀ ਅਕਾਲ ਜੀ, ਤੁਸੀਂ IELTS ਕੋਚਿੰਗ ਬਾਰੇ ਪੁੱਛਗਿੱਛ ਕੀਤੀ ਸੀ। ਤੁਸੀਂ ਅਕੈਡਮਿਕ ਦੀ ਤਿਆਰੀ ਕਰਨੀ ਹੈ ਜਾਂ ਜਨਰਲ ਦੀ?Sat Sri Akal ji, you enquired about IELTS coaching. Are you preparing for Academic or General?
Customer: ਜਨਰਲ ਦੀ, ਅਗਲੇ ਮਹੀਨੇ ਤੋਂ ਕਲਾਸ ਲਗਾਉਣੀ ਹੈ।General. I want to join classes from next month.
AI: ਠੀਕ ਹੈ ਜੀ। ਸਵੇਰ ਦਾ ਬੈਚ ਚਾਹੀਦਾ ਹੈ ਜਾਂ ਸ਼ਾਮ ਦਾ?OK. Do you want a morning batch or an evening one?
AI: ਧੰਨਵਾਦ ਜੀ। ਸਾਡੇ ਕਾਊਂਸਲਰ ਅੱਜ ਤੁਹਾਨੂੰ ਫ਼ੀਸ ਅਤੇ ਬੈਚ ਦੀ ਜਾਣਕਾਰੀ ਲਈ ਕਾਲ ਕਰਨਗੇ।Thank you. Our counsellor will call you today with fee and batch details.
Qualified: IELTS General, evening batch, next month · sent to counsellor

Tips for Punjabi calling campaigns

Say amounts and dates simplySay ₹9,850 as 'ਨੌਂ ਹਜ਼ਾਰ ਅੱਠ ਸੌ ਪੰਜਾਹ' and dates as '18 ਤਾਰੀਖ਼ ਨੂੰ' (on the 18th). Customers in Punjab also follow Hindi or English numbers, so keep one style per list.
Open with 'ਸਤ ਸ੍ਰੀ ਅਕਾਲ ਜੀ' and use 'ਤੁਸੀਂ'Use 'ਤੁਸੀਂ' and add 'ਜੀ' generously. If your list includes many Hindu or Muslim customers in Chandigarh or Delhi, a neutral 'ਨਮਸਤੇ ਜੀ' also works.
Plan around Baisakhi, Lohri and harvestFarm families are busy during wheat and paddy harvest and festivals like Lohri and Baisakhi, so pause bulk campaigns then. Your business sets the calling hours and handles consent and DND.

AI calling in Punjabi: questions

Can the same agent call some customers in Punjabi and others in Hindi?

Yes. You choose the language per campaign or per contact list. For example, upload one list for Punjabi calls and another for Hindi calls. The agent does not detect the language by itself, so set it before the campaign starts.

Does it understand Punjabi mixed with Hindi and English?

Customers often drop English words such as policy, renew, link and batch into Punjabi, and the call scripts use those same everyday words. How well the agent follows heavier mixing on your own calls should be checked during the free trial.

Does it speak Gurmukhi Punjabi or Pakistani Punjabi?

The agent speaks Indian Punjabi as used in Punjab and Chandigarh, and the scripts are written in Gurmukhi. How well it understands strong rural Malwa or Doaba speech should be tested on your own customers during the free trial.

What if a customer wants to talk to a person?

The agent can transfer the call to someone on your team, for example your counsellor or branch staff. The transfer, the recording and the transcript all show up in your dashboard, so your staff know what was already said.

How can I hear a Punjabi call before going live?

Call the demo line on +91 79714 42373 to hear how the agent talks. Then take the free trial and run a ready Punjabi template on a small list of your own customers. A ready template can go live in 1 day.

Hear our AI speak Punjabi

Pick a use case and language, and our AI calls you. Or call our AI now on +91 79714 42373.